We're proud to say our customers are at the heart of all we do, and we know we can only improve the customer experience by continually reviewing and developing our own services and practices. That's where you come in. You'll lead, review, develop and optimise our service delivery teams to make sure we're continuing to improve operationally all while getting value for money and using technology in the most effective way. That's what this role's all about - continuous improvement and effective management of our delivery teams. Experience of successfully managing high performing teams within the Housing/Construction sector will be essential as will excellent stakeholder management abilities as you'll be working with a wide range of teams across the Group. This is a fantastic opportunity to make a huge difference in how we operate and make an impact that won't go unnoticed across the organisation. If you're looking for more info on the role, be sure to take a look at the job description below.