POSITION TITLE: Director of Operations
LOCATION: Hybrid working / Devon County Council offices / Torbay Council offices
REPORTING TO: Chief Executive of Devon and Torbay Combined County Authority
JOB PURPOSE: The Director of Operations will be responsible for the operational leadership and performance of the Devon and Torbay Combined County Authority (DTCCA) and will direct a range of functions supporting the economic prosperity of Devon and Torbay. The post holder will support the Chief Executive to set direction and strategic priorities, and working with the Monitoring Officer and Finance Director of the DTCCA ensure compliance with governance, audit, and scrutiny functions, facilitate outcomes, and deliver value for money across a range of public investments.
The post holder will provide operational leadership to a small team of core staff and initially manage wider economic development and skills resources through Service Level Agreements with Devon County Council and Torbay Council and work alongside housing teams within Torbay Council and Devon District Councils and transport teams within Devon County Council and Torbay Council to deliver outcomes.
The role will be accountable for the performance of the DTCCA and deliver high-performing functions, programmes, and initiatives. The post holder will work closely with Advisory Groups and Directors across all local government partners including the Team Devon Joint Committee. The post holder will operate at a senior level engaging with Government Departments and other key stakeholders and agencies, locally, regionally, and nationally, supporting the CEX and CCA Board as appropriate.
The post holder will provide advice and support to the Chief Executive and DTCCA Board, alerting the Board to any significant operational risks, including reputational, and working with the Monitoring Officer and Finance Director ensure the organisation operates compliantly within its legal framework and constitution and within its annual operating budget.
KEY ACCOUNTABILITIES:
1. Working closely with the Chief Executive and statutory officers, the DTCCA Board and local authority Directors lead the development and implementation of Devon and Torbay's strategic priorities set out in an agreed Policy Framework to include the Economic Strategy and Annual Delivery Plan. (20%)
2. Responsibility for the overall operational management and operating budget of the DTCCA work programmes within the Annual Delivery Plan and Operating Budget, working in close cooperation with Advisory Groups covering business, skills, transport, housing, innovation, and low carbon priorities and the DTCCA's investment programmes. (20%)
3. Responsibility for developing and implementing the DTCCA's Business Plan, overseeing performance and risk management, attending and reporting to the DTCCA Overview and Scrutiny Committee and Audit Committee, as required and working with the Monitoring Officer and Finance Director to ensure compliance with the DTCCA's governance set out in the constitution and financial management processes. (20%)
4. Responsibility for operating resource and staff management, including financial management of an annual operating budget, responsibility for negotiating Service Level Agreements and providing leadership to staff, ensuring the DTCCA demonstrates value for money. (20%)
5. Responsibility for the DTCCA's Communications and Engagement Strategies, working with the Chief Executive, CCA Board and strategic stakeholders including MPs to develop and maintain strong relationships with Government and effective local partnerships. (10%)
6. Providing advice and guidance to the Chief Executive and CCA Board on new investment opportunities and work with Team Devon Joint Committee, Advisory Groups, and other stakeholders on developing a pipeline of programmes and projects to secure additional investment for the area. (10%)
QUALIFICATIONS:
* Professional qualification and/or can demonstrate significant relevant experience - Essential.
* Bachelor's Degree or equivalent in a related discipline - Essential.
KNOWLEDGE/EXPERIENCE:
* Extensive experience of working at a senior level within the public sector - Essential.
* Demonstrable knowledge of good operational performance and compliance - Essential.
* Experience of managing and maintaining effective partnership relationships - Essential.
* Ability to evaluate systems and processes, identifying and capitalising upon opportunities for continuous improvement - Essential.
* An inspirational leader with the ability to effectively motivate a staff group to achieve results - Essential.
* Excellent understanding of business planning, commercial risk management and financial management - Essential.
* Experience of working within a service management environment - Essential.
* Experience of operating/advising at a leadership level - Essential.
* Experience of working in the public sector and within a political environment - Essential.
* Proficient in the use of Microsoft Office Suite - Essential.
SKILLS / ABILITIES:
* Business Acumen - sound financial management, setting & achieving targets, diversifying income streams, negotiating contracts - Essential.
* Think and operate strategically and translate strategy into practical delivery - Essential.
* Manage, motivate, and support staff under direct control and wider sphere of influence - Essential.
* Ability to influence and be persuasive through the use of evidence and intelligence and develop strong business cases, funding proposals and cases for change - Essential.
* Ability to be agile and flexible, respond to changing policies, opportunities and adapt to change - Essential.
* Ability to think entrepreneurially and creatively and develop a culture within the organisation - Essential.
* Excellent presentation skills and high personal impact - Essential.
* Manage information quickly and accurately, think laterally, analyse options and present workable solutions to complex issues - Essential.
* High level leadership and motivational skills - Essential.
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