This is a Gloucestershire County Council job.
* Job Title: Assistant Contract Monitoring Officer
* Job Location: Shire Hall, Block 1, 3rd Floor
* Contract Type: Permanent
* Closing Date: 10/04/2025
* Job Requisition Number: 10325
* This post is open to job share.
About The Team & Role
Support Services are looking for two new monitoring officers. We are a small team responsible for procuring and managing several contracts for our corporate estate and schools. We are looking for someone who can take on the monitoring of these various contracts and assist our support Officers when required. You will need to be out and about daily and must have your own car available. There will be a mileage allowance. Your primary role will be to monitor the Cleaning, Catering, and Grounds Maintenance contracts.
About You
You will need to have excellent attention to detail and be well-organised and self-motivated to ensure our contract service levels are maintained. We need you to have great communication skills to achieve the best outcomes when visiting sites and monitoring standards. Great ICT skills are essential as we use a wide variety of packages including Microsoft 365 and our own database for monitoring.
You should be friendly, able to challenge and resolve issues, and maintain a good relationship with our clients and contractors. You must be focused and able to work alone. While there will be specific training available for the role, we expect you to have some experience in either grounds, cleaning, or catering, and ideally contract monitoring.
About Us
You will be based from home but will be required to attend sites daily and meetings when necessary. The job is term time only, and working hours are between 10.00am and 3.00pm. There is some flexibility, but you will be required to monitor a kitchen each day over the lunchtime period.
For all your hard work, you will receive the following:
1. Flexible and agile working opportunities
2. 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro-rata)
3. An option to purchase 10 days of additional leave per year (pro-rata)
4. Family-friendly employer offering benefits to help support you and your family
5. Career development and qualification opportunities
6. Supportive and positive working environment with regular, robust supervision
7. Access to our Employee Assistance Programme (EAP) that provides free, confidential counselling and advice for employees, available 24 hours a day, online and by telephone.
8. An in-house Occupational Health service
9. Cycle to Work scheme
10. Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)
11. Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
How to apply
If you feel you’d like to join the team then please submit your application and personal statement today by clicking the “Apply Now” button.
Short-listed candidates will be contacted by e-mail and invited to interview. Interviews will be held on the 22nd April.
Additional Information
To access the Job Profile for this role, please follow the link below:
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
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