We have an opportunity for the right person to join the busy Welfare Rights team.
The main role will be to assist in the delivery of an efficient, effective and comprehensive Welfare Rights Service to the citizens of Conwy; working in partnership with other Service providers to promote a broad range of benefits.
You will be required to identify the take-up of benefits, ensuring that you maximise the income of eligible service users and their carers.
The right candidate will be able to raise the awareness of, and encourage, the take up of all welfare benefits, breaking down the barriers often associated with claiming benefits. You will be required to undertake case work; including preparing and presenting appeal submissions at Tribunal level.
Qualities in the candidate that we are seeking are: good IT skills, knowledge of Welfare & Benefit legislation, to be able to work under pressure and on own initiative, to be flexible and have excellent communication skills.
The role is office based, 5 days a week, at our Coed Pella offices.
The ability to communicate in English is essential and the ability to converse at ease with customers in Welsh is also essential for this post.
When completing your application form, please provide examples evidencing your experience.
Due to the nature of the work, it will be necessary to obtain a satisfactory disclosure from the Disclosure and Barring Service (DBS).
An understanding of social care assists, but can be learned “on the job”.
Benefits:
- Regular Supervision from your Team Manager
- Access to training through the Social Care and Corporate training programmes, in addition to external training if appropriate.
- Being part of an organisation that ensures safe and supportive work practices by way of robust employee policies.
- Access to a number of employee benefits, including, Conwy Rewards and Conwy Ffit.
- Work from a purpose built office space that is close to a variety of shops, quality food outlets and good coffee!
Mae gennym gyfle i’r unigolyn iawn ymuno â’r tîm Hawliau Lles prysur.
Diben pennaf y swydd fydd cynorthwyo wrth ddarparu gwasanaeth Hawliau Lles effeithlon, effeithiol a chynhwysfawr i bobl Conwy, gan weithio mewn partneriaeth â darparwyr gwasanaethau eraill i hyrwyddo amrywiaeth helaeth o fudd-daliadau.
Bydd gofyn ichi nodi i ba raddau y mae pobl yn manteisio a sicrhau bod defnyddwyr y gwasanaeth a’u gofalwyr yn derbyn cymaint o incwm â phosibl.
Bydd yr ymgeisydd iawn yn medru codi ymwybyddiaeth o’r holl fudd-daliadau lles ac annog pobl i’w hawlio, gan chwalu’r rhwystrau sydd fel arfer yn atal pobl rhag hawlio. Bydd gofyn ichi weithio ar achosion, gan gynnwys paratoi a chyflwyno apeliadau i’r Tribiwnlys.
Rydym yn chwilio am ymgeisydd â sgiliau TG da ac ymwybyddiaeth o ddeddfwriaeth Lles a Budd-daliadau, sy’n medru gweithio dan bwysau ac ar ei menter neu fenter ei hun, bod yn hyblyg a meddu ar sgiliau cyfathrebu ardderchog.
Mae’r swydd hon wedi’i lleoli yn ein swyddfa yng Nghoed Pella bum diwrnod yr wythnos.
Mae’n hanfodol gallu cyfathrebu yn Saesneg a gallu sgwrsio’n rhwydd gyda chwsmeriaid yn Gymraeg.
Wrth lenwi eich ffurflen gais, nodwch enghreifftiau fel tystiolaeth o’ch profiad.
Oherwydd natur y gwaith, bydd angen cael gwiriad boddhaol gan y Gwasanaeth Datgelu a Gwahardd.
Byddai’n fuddiol meddu ar ddealltwriaeth o ofal cymdeithasol, ond gellir dysgu hynny wrth eich gwaith.
Buddion:
- Goruchwyliaeth gyson gan eich Rheolwr Tîm
- Mynediad i hyfforddiant drwy Ofal Cymdeithasol a rhaglenni hyfforddiant Corfforaethol, yn ogystal â hyfforddiant allanol os yw'n briodol.
- Bod yn rhan o sefydliad sy’n sicrhau arferion gweithio diogel a chefnogol drwy bolisïau cadarn ar gyfer gweithwyr.
- Mynediad i nifer o fuddion i weithwyr, gan gynnwys Buddion Conwy a Ffit Conwy.
- Gweithio mewn swyddfa bwrpasol sy’n agos at nifer o siopau, lleoedd bwyd o safon a choffi da!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .