Novotel London WestHotelis part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.
Job Description
The Events Supervisor is responsible for overseeing the setup, coordination, and execution of events across the hotel's banquet rooms, exhibition center, and other designated areas. They will support the Events Manager in ensuring smooth event operations, maintaining high service standards, and supervising the events team to deliver exceptional experiences for guests.
* Assist in the supervision and coordination of event operations, ensuring all functions run smoothly and in line with Novotel standards and legal requirements.
* Provide a professional, friendly, and efficient impression of the hotel at all times.
* Establish strong working relationships with guests, visitors, and colleagues, fostering collaboration with other departments.
* Be fully knowledgeable about all facilities and services offered at Novotel London West.
* Maintain quality and consistency in service delivery, reviewing and refining event procedures to ensure a competitive edge.
* Ensure all necessary equipment, china, glassware, and cutlery are available to meet event requirements.
* Assist in tracking event-related expenses such as casual labor, floral arrangements, equipment rentals, and commissions, supporting budget control and invoice approvals.
* Oversee the execution of VIP functions, ensuring excellence in service and guest experience.
Work Experience
* Previous work experience as Events Supervisor in a 4-5 star hotel
* Excellent communication, presentation & interpersonal skills
* Proven commercial acumen through previous roles
* Fluent in English - spoken & written
Additional Information
As part of our team you can have:
* 50% discount in any Accor Restaurant (T&C Applies)
* Discounted hotel rates all over the world in Accor Hotels
* Continuously learn and develop yourself with our Accor Academy
* Support your wellbeing in your professional and personal lives
* Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
* Participate activelyinitiativesto build a more inclusive and sustainable world
* And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
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