Specific duties and responsibilities include: To undertake complex person-centred assessments (including assessment of mental capacity where appropriate) with customers and to plan for the provision of support and/ or services with customers in order to assist them meet their outcomes and to live as independently as possible. To support carers to continue in their role in complex situations To ensure accurate and timely recording of all information and activity onto the social care records database in accordance with work targets set by the Team Manager and supervisor. To gather sufficient information about customers in order to be able to accurately assess their needs against eligibility criteria. To contribute to local knowledge (within the team and the service) about universally available services is up to date including what is available within the voluntary and community sector, as well as the Departments commissioned and contracted services and to signpost/advocate for customers accordingly. To have advanced skills and knowledge in assessment, support planning and the management of risks for individuals and to be able to apply Council policy and support customers to manage risk appropriately. Practice in line with legal requirements, demonstrating a detailed understanding of the Care Act, Mental Capacity Act and Continuing Health Care guidance. To undertake Best Interests decision making, including convening and chairing Best Interests meetings to fulfil legal requirements of the Mental Capacity Act 2005. Advise, guide and support colleagues to meets legal, procedure and practice requirementsTo identify where adults may be at risk and to act in accordance with the Departments safeguarding policies and procedures. To undertake the role of Investigating Officer, including section 42 (Care Act) enquiries and multi-agency working in accordance with Wiltshire multi-agency policies and procedures for safeguarding adults, including gathering and analyzing complex information and associated risks, and making recommendations in relation to Adult Protection Plans. Carry out one to one supervision once a month with allocated staff ensuring that supervision is timely and recorded and that any practice concerns are communicated to senior staff/line managers. To take on formal assessor role for newly qualified social workers undertaking Assessed and Supported Year (ASYE) To participate in Practice Education Professional Standards (PEPS) training and undertake placement supervision of student social workers. To represent the council in multi-disciplinary working with health, police and other colleagues, working collaboratively to ensure effective communication/information sharing and to support decision making processes. To write reports for court hearings and to present evidence in court, including Court of Protection and High Court. To ensure that Council corporate and departmental policies and procedures are followed at all times. To contribute proactively to the effective working of the team with a positive attitude, by sharing knowledge, offering advice and support and by preparedness to be involved in the development of services. Take the lead in organizing and conducting peer group developmental sessions within the team and across teams as required To fully engage and prepare for own supervision and appraisal through self-evaluation, ensuring that continual professional development is evidenced. To be an ambassador for the Council and the department at all times, always representing the Council positively, professionally and appropriately at meetings with customers, external partners and agencies. Specific requirements for this post Flexible working There will be a requirement to occasionally work outside of standard hours, including weekends, to meet the needs of the service, for example assessing customers abilities at different times of the day or provide support to other members of the team. The number of out of hours worked will not exceed 10% of the total contracted hours per week