As we continue our mission to make people happy through chocolate, we’re looking for a Category Merchandising Admin Assistant to join our Trading team on a permanent basis.
Supporting the merchandising team to deliver their objectives of driving sales and maximising profit through efficient stock management; this support covers area such as reporting, ad-hoc analysis, system administration and other tasks as needed by the team.
As well as a competitive salary and a range of company benefits, you’ll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.
Here at Hotel Chocolat, we've adopted hybrid working This means you’ll join us on site for three days a week (Monday, Tuesday, and Thursday), and for the other two days – you can work from wherever you like! The on-site location for this role is our Support Office, ‘Mint House’, in Royston, Hertfordshire. Our home from the very beginning, it’s just off the A505 and 10 minutes’ walk from Royston train station, with direct rail links to London King’s Cross.
What you’ll be doing….
1. Updating daily, weekly, and monthly reports accurately and circulating to the team.
2. Identifying risks and opportunities through data analysis and proposing activity to drive improvements across work activity and conversations.
3. Supporting the team by managing or initiating ad-hoc analysis to share with the team.
4. Contributing timely communication with all stakeholders, ensuring a business-wide joined-up approach to sales forecasting, intake planning and stock management.
5. Reviewing stock and sales at category level for the current trading season, ensuring a continuous improvement approach to all activity.
6. Completing system and reporting administrative tasks.
7. Working with the Production Planning team to manage and raise any changes within the demand schedule at SKU and category level.
8. Working with the Outbound Supply team to ensure seasons and campaigns launch OTIF (on time in full), and channel level sales forecasts are maintained efficiently.
Who you are…
A good communicator, able to present figures and analysis clearly and concisely, written and verbally. Good prioritising and organisational skills, you can prioritise and complete tasks in a high-pressure environment. High level of commercial acumen with strong numerical and analytical skills.
Essential
9. Strong Excel skills (including VLOOKUP’s / pivot tables, etc.).
Desirable
10. Experience of working in a fast paced, seasonal busy environment with changing priorities.
Who are we?
We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™.
A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.
Now, we’re market leaders in the industry. What began as an online-only business grew to over 100 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.