The People (HR) Coordinator will provide vital operational support to the People Business Partner, ensuring the smooth execution of HR processes and initiatives. This role is highly functional and focused on managing specific tasks, allowing the People Business Partner to focus on strategic priorities.
We work collaboratively at Magic Brands, so whilst your main duties will be with The Magic Bean Company (Starbucks), you may be required to assist other group companies from time to time.
Location
The role will require regular travel to our stores, but there's also flexibility to WFH or in our Swansea Head Offices. While the job post location says Swansea, it's not so important for us where you are in the Wales or England region, as long as you can travel to our locations.
Organisational Structure
As a key member of the People team, you will be working collaboratively with the wider team, particularly the District Managers and Central Operations Manager. This role reports into the People Business Partner.
Key Responsibilities
1. HR Administration & Compliance
o Maintain and update HR records, ensuring accuracy and confidentiality.
o Assist in the preparation, review, and distribution of HR policies and procedures.
o Ensure compliance with employment laws by tracking regulatory changes and updating documentation accordingly.
o Manage the administration of contracts, offer letters, and employment changes (e.g., promotions, transfers, terminations).
2. Employee Relations Support
o Prepare documentation for employee relations (ER) cases, including meeting notes, outcome letters, and case trackers.
o Support the People Business Partner in coordinating and scheduling ER meetings, investigations, and hearings.
o Maintain and update case management logs to ensure timely resolution of ER matters.
3. Recruitment & Onboarding
o Assist in scheduling interviews, liaising with candidates, and coordinating recruitment logistics.
o Prepare and issue employment contracts, offer letters, and onboarding documents.
o Manage the onboarding process, ensuring new hires have a seamless experience.
o Keep job descriptions, interview templates, and recruitment guidance documents up to date.
4. Learning & Development Support
o Track training completions and compliance records, ensuring all employees meet mandatory training requirements.
o Support the administration of performance reviews and development programs.
o Assist in coordinating leadership training sessions and workshops.
5. Payroll & Benefits Administration
o Ensure accurate data entry for payroll processing, including new hires, changes, and leavers.
o Maintain benefit records and support employees with benefits-related queries.
o Support in the administration and communication of the Rewarding Magic Partners benefits scheme.
6. HR Systems & Reporting
o Maintain HRIS systems, ensuring data integrity and accurate reporting.
o Prepare monthly HR reports, including turnover, absence, and other key HR metrics.
o Manage and update HR trackers, ensuring leadership has visibility of key HR activities.
7. Internal Communications & Engagement
o Support in drafting internal communications, including HR updates, newsletters, and engagement initiatives.
o Assist in organising and facilitating employee feedback sessions and engagement surveys.
o Maintain and update employee engagement and recognition initiatives.
This list is not exhaustive, and you may be required to undertake additional tasks as per the direction of your line manager.
About You
* Strong organisational skills with the ability to manage multiple priorities.
* Excellent attention to detail and ability to work methodically.
* Strong interpersonal and communication skills, with a high level of professionalism.
* Ability to handle sensitive information with confidentiality and integrity.
* Experience in HR administration, employee relations support, or recruitment coordination is preferred.
* Proficiency in HR systems and Microsoft Office (Excel, Word, Outlook, PowerPoint).
* A proactive, problem-solving attitude with a willingness to take initiative.
* Able to travel when necessary to our Head Office in Swansea and sites nationally.
* Able to occasionally stay away from home overnight as required.
Seniority level
* Entry level
Employment type
* Full-time
Industries
* Hospitality
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