Strict adherence to patient confidentiality at all times. To answer the telephone promptly and politely. To generate repeat prescription requests on the surgery computer system via patients, on-line requests and email requests To generate patient requests for prescription items not on their list by sending a task to the Pharmacy Team/Doctor Reauthorise repeat medication To ensure correct protocols are followed regarding ordering and tracking of controlled drug requests. To remove any printed prescriptions from printer and assign to relevant GP tray To sort and file prescriptions ready for collection when returned to reception. To be an active and supportive member of the reception and admin team. Ability to follow instructions accurately. To have a positive attitude and approach towards problem solving.