My client is a large retail brand with many of their storesalso featuring a restaurant or coffee shop, where their customers can enjoy refreshments or meals in a relaxed and welcoming environment. They are currently looking to recruit for a General Manager, for their store in near Stockport. Their General Managers are the heart and soul of their stores and keep spirits high; you are able to stay focussed on delivering excellent standards and great products all whilst keeping an eye on your targets. Responsibilities Take full ownership of the store management, ensuring everything is in place to hit commercial targets with responsive management of budgets and cost controls Overseeing the complete business operation, maximising profitable sales and growth while creating a unique customer focussed environment Taking the lead in creating a great place to work for everyone on a day-to-day basis whilst thinking ahead to ensure your team have a development journey Sparking your team's passion for delivering the best customer experience possible by creating a brilliant customer journey Observing your team's service levels, identifying ways they can improve and finding the best way to suit that individual in coaching them to improve Working closely with our central support teams, maintaining excellent communication, stock supply and response Ensuring all compliance with health & safety regulations, whilst caring for employee and customer welfare at all times The person my client is looking to recruit: Retail management expertise with proven experience of leading multiple direct reports and their teams Commercial awareness and understanding of budgets, profitability from driving retail sales and improved ways of working Ability to identify training needs. You'll be effectively coaching and training all levels ensuring teams are delivering a first-class customer experience Excellent communication skills. You'll ensure that successful initiatives and actions are shared across the business and that performance is monitored Adaptability. You'll act quickly and enthusiastically to changing priority, workload and concepts Positivity managing change. You'll lead the team through each season with care and motivation to deliver best Can demonstrate our values at all times What they can offer: Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required Treat yourself with generous uncapped discount across our stores with 50% off in their restaurants, 25% off in store and 10% off in their food halls Access to Wagestream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling servIce and discounted retail rewards with our employee wellbeing platform Access to Academy - continue your development with our eLearning platform and development programmes Thriving culture; the team are passionate, diverse and committed to making it work for our customers