Ready to take ownership in a role where service and parts expertise drive success? We’re looking for a Service & Parts Advisor to lead and elevate our client’s parts department during an exciting period of growth. This is a fantastic opportunity for someone who thrives in a fast-paced, hands-on environment and is ready to take the reins in a role that’s as varied as it is vital. This role is perfect for someone with a background in service and parts who wants to be at the heart of machinery repairs, customer support, and operational excellence. What you’ll be doing: Taking full ownership of the parts department, refining processes and ensuring smooth day-to-day operations. Handling all customer parts enquiries – whether it’s finding the right component, advising on replacements, or supporting warranty claims. Supporting the service team with repairs, helping source and dispatch parts quickly for breakdowns and scheduled maintenance. Processing and packing orders – locating, picking, and shipping parts accurately and efficiently. Managing parts inventory – overseeing stock levels, reordering, and keeping things running like clockwork. Providing front-line customer support, whether it’s over the phone, by email, or face-to-face. Maintaining goods-in processes, checking deliveries, and ensuring the right parts are in the right place at the right time. What we’re looking for: Strong experience in parts or stores administration – someone who understands how to keep things moving. Great communication skills, both with customers and internal teams. The ability to multitask and stay cool under pressure in a busy service environment. A proactive, hands-on attitude – you don’t wait for things to happen, you make them happen. Confidence in using IT systems to manage orders, inventory, and reporting. Familiarity with engineering, machinery, manufacturing, or agricultural sectors is a bonus – but not a dealbreaker. Why this role? This is more than just a coordinator role – it’s a chance to take ownership, improve processes, and make a real difference in a growing business. You’ll be joining a supportive, dynamic team where your input is valued and every day brings something new. If you're ready to step up and bring energy, experience, and ownership to a varied and rewarding role, apply now to become the new Service & Parts Advisor. If you don’t hear from us within 5 working days, please consider your application unsuccessful for this position. We value your interest and encourage you to apply for future opportunities with us