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Opportunity for Service Advisor / Parts Advisor
Join a well-known car brand in the Yeovil area.
We are working with a Main Car Dealership actively seeking a Service Advisor / Parts Advisor to join their friendly team.
Ideal candidates will have previous experience as a Service Advisor or Parts Advisor. This is an exceptional opportunity!
Job Details
* Role: Motor Vehicle Service Advisor or Parts Advisor
* Salary: £25,000 plus bonus (for Service Advisor), Negotiable depending on experience (for Service Advisor in Bicester)
Locations
Yeovil and Bicester (Oxfordshire)
Responsibilities
Service Advisor Duties include:
* Ensuring customers are aware of service and repair work required in a professional manner
* Advising on estimated costs of repairs and work to be undertaken
* Selling additional products as appropriate to customer needs
* Advising on timescales and collection arrangements
* Producing job cards on in-house computer system
* Updating customer and vehicle records
* Documenting warranty work in accordance with manufacturer policy
* Preparing and completing invoices
Parts Advisor Duties include:
* Working within a busy parts department, delivering excellent customer service and efficient parts service
* Maintaining a high level of service to the Workshop and handling trade parts operations, including export sales
* Understanding all aspects of a parts department, including goods-in processes, parts identification, order processes, stock checking, stock rotation, parts returns, and liaising with Service
* Dealing professionally with customers, focusing on personal service as expected by the brand
Candidate Requirements
* Previous experience as a Service Advisor or Parts Advisor within a motor garage
* Full driving licence
The ideal candidate will have strong customer service skills, excellent rapport-building abilities, and confidence in up-selling opportunities to ensure high CSI results and customer satisfaction.
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