Permanent vacancy - Administrator
Location - Bellshill
Salary - £23,500n- £27,000
Monday - Friday - 39 hour week
Monday - Thursday 830am - 5pm
Friday - 830am - 4pm
Fully onsite
Excellent benefits package
A fantastic opportunity has arisen with one of our client based in Bellshill are looking for a Branch Administrator to join their team, this is a fast-paced admin role so we are looking for someone who can thrive in a busy office environment. They have 9 branches across the UK. Each branch has a team of field-based engineering staff supported by a Management and Admin team. This role will be to support the branch and take responsibility for all admin duties, please read below to find out more….
The Role
The duties within the role are broad and varied, with opportunities for development and progression through our admin training pathway
* Administrative support to our branch team and customers ensuring our reputation of high quality is upheld
* Maintain and provide feedback on internal systems for the branch
* Effective information sharing and participation in team meetings
* Maintain safe working practices and quality standards
* Proactive approach to continued professional development and progression through Administrator Grading System
* Accurate and timely input of data onto the Business Management system for all revenue streams
* Active participation in monthly financial review to ensure accurate and timely invoice processing and cost recovery
* Creation and progressing of purchase and work orders in line with company processes
* Interrogation of Business Management System to provide management information and provide prompt resolution of queries
* Maintain customer relationships to achieve a high level of customer satisfaction
* Effective response to customer enquiries, escalating as appropriate
* Preparation of correspondence, reports/minutes in company style
* Management of company documentation to fulfil customer needs
About you
* Admin and customer service experience is essential
* Some financial knowledge would be an advantage
* Motivated to work in a busy environment and enjoys taking on essential admin duties
Key skills and experience:
* Excellent interpersonal and organisational skills
* Have admin and customer service skills
* Strong communication skills, both written and verbal
* The ability to work effectively as part of a team
* Good attention to detail, ability to multi-task, and prioritise tasks efficiently
* The ability to take initiative and have a proactive approach
* Working knowledge of computer software applications, i.e. Microsoft Word, Excel, Outlook, PowerPoint
* Maintaining excellent relationships with customers
An excellent remuneration package is available including:
* Annual leave: 35 days inclusive of bank holidays
* Pension: 8% non-contributory pension with option to make additional voluntary contributions with company top up based on the level of AVC's
* Twice yearly salary reviews with reference to RPI
* Professional Development: biannual reviews on development to encourage career growth
* Private Medical insurance available after 6 months of employment with additional family option
* Permanent Health Insurance: generous long term illness cover equal to 50% of salary with continuation of company pension contributions
* Life Assurance: 6 x annual salary
* Employee Assistance Programme: 24/7 phoneline offering practical support and access to counsellors
* Company
* Share Ownership Plan: option to become a company shareholder through pre-tax saving scheme
* Cycle to Work and Electric Vehicle Leasing salary sacrifice schemes
* Annual company profitability bonus
* Employee Milestone bonus, including increased holiday entitlement
If you have the experience we are looking for, please give Louise a call on 0141 221 0007.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.