Case manager / administrator hybrid

Case Manager / Administrator (Hybrid) needed in Totnes, £12.59ph PAYE - Reference: 5257095

This role is predominantly working from home, with the occasional need to travel to Totnes or Tavistock.

 Managing and responding to incoming work requests from the public and allocate to the Localities team  Act as part of a support network for mobile based lone workers in Community services team Provide timely and friendly responses to enquiries across a variety of communication channels Act as an ambassador and provide excellent customer service Form an excellent working relationship with colleagues to help deliver shared priorities Support all environmental enforcement processes by sending communications to residents, liaising with other departments, tracking cases, providing reports. Escalate issues or areas for concern to the Senior Localities team Provide administrative support for service projects as required Prioritise tasks effectively and manage workload, providing timely updates and monthly reports  Produce minutes at team meetings and distribute actions Share important team messages and provide administrative support for special events and emergencies

This is a full time role on a temporary basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number.