Job summary
The Catering department has an exciting opportunity to work as part of the team within the A&E Coffee Shop at Good Hope Hospital.
Our retail based catering Operatives should have a passion for ensuring customers are provided with a friendly, safe and efficient service. The ideal candidate will thrive in this fast-paced setting and be committed to maintaining high standards of work.
The work involves preparation, handling and serving of foods across all areas of the Catering department and associated hospital sites. The post holder will require to maintain good food hygiene standards for patients, staff and visitors to the Trust, in accordance with individual sites processes.
Main duties of the job
1. Ensure codes of practice for HACCP and food safety are followed as per site training
2. Temperatures of cooked foods is recorded, along with chilled and frozen storage using the designated HACCP sheets
3. Replenish stock in accordance with Retail display plans
4. Check dates and rotation of food accordingly within the working area
5. Handling cleaning chemicals in accordance with COSHH and training provided
6. Report ANY cash handling or security breaches immediately to Supervisors and Managers
7. Appropriate removal of food waste (as per site process) using designated waste and recycling streams
8. Communicate menus and promotions to customers internal and external, providing good customer service for Retail
9. Use POS tills for payment transactions, and follow departments cash handling process and procedures
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
* Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
* Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Date posted: 10 April 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,169 to £24,169 a year
Contract: Permanent
Working pattern: Full-time, Flexible working
Reference number: 304-9007976
Job locations
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Person Specification
Qualifications
Essential
* GCSE Equivalent in English and Maths
* Basic Food Hygiene Certificate or willingness to undertake in the induction period
Desirable
* Relevant Catering qualifications
* Higher Catering Education
* Other Education
Experience
Essential
* Health and Safety or willingness to undertake in induction period
* Food Hygiene Regulations or willingness to undertake in induction period
* Willingness to undertake specific competencies to meet the full requirements of the role
Desirable
* Previous Catering Work Experience
* Previous Hospital or Care Experience
* Catering related knowledge
* Allergy Regulations
Additional Criteria
Essential
* Literate with basic I.T skills
* Read and understand written documentation
* Verbally communicate with people
* Presentable
* Work in large teams
* Able to work in hot and cold environments
* Time keeping
Desirable
* Driving License
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: University Hospitals Birmingham NHS Foundation Trust
Address: Good Hope Hospital, Rectory Rd, Sutton Coldfield, West Midlands, B75 7RR
Employer's website: https://www.uhb.nhs.uk/jobs.htm
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