Team Leader - Inbound call centre
Billericay / Basildon
Start ASAP
23.5k (1 year fixed term contract).
Team Leader required to superviseanestablished and growing team of call handlersreceiving inbound calls from tenants with housing maintenance requirements.
The ideal Team Leaderwill requireprevious experience in a similar roleandbe able to train, encourage and motivate a team of up to 10 call handlers to keepinline with their call targetsand maintain a high customer satisfaction rating. This team leader will need to be able to lead by example and support the team where possible and also help to grow the team.
Public transport to this site is very poor so yourown transport is required and there is plenty of free parking..
Please apply with your updated CV
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