This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Job Description
Role: Rent Operations Manager
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Hybrid Worker
Salary: Grade I - £44,711 - £47,754 per annum
Location: Harvey Road, NG8 3BB
We've got an exciting opportunity available for a talented individual to join our workforce as a Rent Operations Manager. Read on to find out more...
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement, and access to a generous pension scheme, we strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people who are innovative, driven and committed to serving and improving Nottingham. If you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About the Role
We will look to you to effectively manage the recovery of unpaid rent and maximise revenue to fund essential services within Nottingham City Council's Housing Services. You will be responsible for the management of the Income Team, including the setting and monitoring of team and individual targets and will lead service delivery, developing robust procedures and performance standards for the service, ensuring customers receive an effective range of appropriate support and assistance in paying their rent, including benefit and debt advice.
About You
The ideal candidate will have:
1. Previous management experience in a fast-moving, pressurised housing management or customer-facing environment dealing with complex issues and competing priorities.
2. The ability to lead and motivate a team enabling high-quality performance.
3. A positive, professional attitude to getting things done.
4. Proven experience, knowledge, and understanding of the legal framework (acts and statutes) relating to housing services and people management.
5. Excellent written, verbal, interpersonal & presentation skills.
6. The ability to make clear decisions on complex issues in a timely manner.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working.
Closing Date: 7 February 2025
Interview Date: 17 February 2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
If you have any technical issues when completing your application, please contact our Employee Service Centre.
About Us
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham, we offer a wide range of roles across various services. In return for your skill, drive, and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career.
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities.
#J-18808-Ljbffr