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Role
As Process Improvement Delivery Manager, you'll lead a team of Process Improvement Analysts to deliver, enhance, and maintain comprehensive process maps across SNG through a Centre of Excellence (CofE) model. Working closely with the Business Architecture and Process Improvement team, Internal Controls team and more widely across SNG's change environment, this role will foster a culture of continuous improvement and operational excellence.
Responsibilities include:
* Developing SNG's business process improvement framework and driving a culture of process improvement across the organisation.
* Overseeing the creation and maintenance of detailed process maps, ensuring activity is aligned with strategic goals.
* Managing the Process Improvement team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability and high performance.
* Maintaining a pipeline of process improvement opportunities by collaborating with key stakeholders.
* Overseeing the management of resource demand for Process Improvement Analysts.
* Developing and generating regular process initiative delivery reports for leadership.
What we're looking for
You'll need to have demonstrable experience within a similar role managing business process and improvement, with a track record of establishing BPM principles, standards and frameworks in alignment with best practice.
You'll also need:
* Demonstrable experience in the design, improvement and implementation of business process models.
* Strong experience of change management practices and project management principles.
* Demonstrable experience in managing and mentoring people.
* Proficiency in analysing complex data sets and processes.
* Strong understanding of how to integrate control activities into business processes.
* Excellent communication skills to promote process improvement awareness.
* Strong stakeholder management expertise.
What you'll receive from us
We have some fantastic benefits on offer at SNG including:
* £450 flex-pot annually to put towards benefits of your choice.
* 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days).
* Company pension scheme matched up to 12%, life cover at 4x your salary.
* Flexible working.
* Private medical insurance, dental insurance & critical illness cover.
* Wide range of training courses available to support your career development.
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion Strategy and believe that diverse talent makes us stronger.
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