Summary
An Apprentice Pharmacy Level 2 Assistant is required. This role maintains a high level of competence as well as being the experts that our customers can rely on. This is a fantastic opportunity for the right candidate. Duties include: the use of the computer and the pharmacy specific software, checking off and unpacking orders and stock management.
Wage
£16,640 a year
£8.00 per hour for 16-18 year olds and £9.00 per hour for apprentices over 19 years for the first 12 months and then increases to NMW
Training course
Pharmacy services assistant (level 2)
Hours
Monday - Friday, 8.30am - 6.00pm. Closed Saturdays and Sundays.
40 hours a week
Possible start date
Wednesday 26 March
Duration
1 year 3 months
Positions available
2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Providing excellent customer service
* Dispensing medicine
* General admin
* Dealing with online and phone enquiries
* Use of the computer and the pharmacy-specific software
* Checking off and unpacking orders
* Stock management
* Date checking of stock
* Processing NHS prescriptions
Where you’ll work
Unit 15 Byron House Hall Dene Way
Seaham Grange Industrial Estate
Seaham
SR7 0PY
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
WOODSPEEN TRAINING LIMITED
Your training course
Pharmacy services assistant (level 2)
Equal to GCSE
Course contents
* receive and log prescriptions
* assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
* work according to legislative requirements, and organisational policies
* order, receive, maintain and issue pharmaceutical stock
* provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
* work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
* act in accordance with systems and organisational governance
* recognise and act within the pharmacy regulatory, legal and ethical standards
* support the team in the development of others
* maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
* communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
* handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
* use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
* demonstrate person centred care and support within a pharmacy setting
* make pharmacy patients and patient safety your first concern
* use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
* maintain the interests of patients and the health of the public
* promote and advocate equality, diversity and inclusion
* promote healthy lifestyles to customers
* work safely within the parameters of your role using Standard Operating Procedures
* apply policies which relate to health and safety at work
* act appropriately in situations to prevent harm to yourself and others
Your training plan
Level 2 Pharmacy Services Assistant Apprenticeship Standard, which includes:
* Level 1/2 Functional Skills in maths and English (if required)
* End-Point Assessment (EPA)
* In-house training, details to be confirmed
In addition, we will also enrol you onto the Dispensing Assistant Course.
Requirements
Essential qualifications
GCSE or equivalent in:
* English (grade 4)
* Maths (grade 4)
* Science (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Initiative
* Non judgemental
* Patience
Other requirements
This is an online pharmacy so no customer facing is included in this role, the only contact with customers is via online chat, telephone and email.