Facilities Management Contracts Manager Salary: up to £45,000 per year £2k bonus per quarter (£53k package altogether) Location: Peterborough Hours: Monday to Friday – no weekends Excellent opportunity to join a fast growing and successful organisation The Opportunity Our client is one of the largest and most respected independently owned FM providers in Cambridgeshire, and they are looking for a FM Contracts Manager to join their growing team Currently, they manage a portfolio of over 3000 sites across the UK, with plans for exciting expansion, including managing sites across the EU in 2025. Over the past three years, they have experienced major growth in London, Cambridge and Manchester. As a FM Contracts Manager, you will work closely with major clients, overseeing day-to-day account management, maintenance works, small and large projects (roofing, refurbishments, fit-outs, dilapidations, groundworks, civils), and supporting a variety of hard facilities management services. In this role, you will oversee the Operations Department, collaborating with Senior Management to ensure day-to-day business operations run smoothly, including financials, customer service, projects, and client revenues. You’ll also play a key part in pricing, estimating via our clients contractor supply chain, and building your Contracts Manager profile by networking with their sales department and pursuing new business opportunities. Your primary responsibility will be to lead and manage client accounts, ensuring your allocated projects are completed efficiently and profitably, while meeting the highest standards. This includes ensuring full compliance with contract conditions, safety regulations and client satisfaction. Key Responsibilities: Report to the Director and Managing Director, with oversight of a small team that includes Contracts Managers, Operations Teams, Finance, Administration staff and subcontractors Oversee and manage Project Managers, Assistant/Trainee Managers, Site Supervisors, Administrators, and subcontractors Develop and grow a portfolio of major accounts, focusing on revenue generation, net earnings, and profit growth in line with business targets Understand contract design and construction drawings, and relay relevant information to clients or on-site personnel Supervise and manage domestic and nominated specialist subcontractors Enforce and monitor Health & Safety practices and CDM Regulations on-site Attend regular site meetings with clients, architects, quantity surveyors, and planning supervisors Prepare contractor reports for site meetings and oversee contract programmes and progress reports Price and agree instructions with clients or client agents and formulate valuations and final accounts Monitor team job profitability and report on progress Assist with tender preparation and ensure all materials are received on time for project requirements Attend regular update meetings with the Director or Executive Manager Procure, negotiate terms, and monitor subcontractor and supplier performance Identify and implement improvements to enhance service delivery Authorise purchase invoices and trade operative timesheets Maintain company fleet vehicles to a high standard Assist the estimator in preparing estimates and tenders Manage procurement of new clients and suppliers Handle complaints and ensure customer care standards are met at all times Provide cover for other associated staff as needed Regularly use bespoke internal software as well as Microsoft Office tools Excelling your career path and growing with the company Essential Criteria: Excellent personnel management and leadership qualities Relevant qualifications in Construction, Facilities Management, or Electrical disciplines Strong facilities management experience Exceptional attention to detail with excellent organisational skill Proven experience in a similar FM environment Excellent verbal and written communication skills GCSE or equivalent Grade C or above in English, literacy, and numeracy Full UK driving licence SSSM/SMS qualified Must live within a 30-mile radius of Peterborough Proven experience in managing customer accounts Punctual, confident, and smart personal image Willingness to travel Nice to Have’s IOSH Managing Safely/NEBOSH CSCS Black Card (favourable) Management qualifications Experience in Facilities Management Property Management / Services Experience HSE / CDM experience M&E qualifications/experience Outgoing sales attitude / Account Management experience Project Management / QS qualifications Key Benefits Company car Company bonus scheme Company pension Life insurance On-site parking Next Steps Our client offers a competitive salary, complemented by an attractive benefits package. This includes a quarterly uncapped bonus scheme, which rewards performance based on new business acquisition and contract success. You’ll also enjoy the perks of a company car, pension plan, life insurance and convenient on-site parking. As a family-run business, our client value long-term commitment and offer additional holiday leave, as well as financial incentives for both service and profitability. They are deeply invested in your professional growth, providing dedicated support for ongoing training and career development. This is a permanent position with excellent potential for career progression within a company that is poised for exciting growth. If you're excited about the opportunity to join a thriving company with a strong future and to advance your career in facilities management, we would love to hear from you