Operational Coordinator - Head, Neck, Eyes and Plastics
University Hospitals of Derby and Burton NHS Foundation Trust
An opportunity has arisen for a flexible and motivated individual to join the Head, Neck, Eyes and Plastics Business Unit Management Team as an Operational Coordinator. This is an exciting role for someone wishing to develop their operational management experience.
You will be responsible for the day-to-day operational running of the Administration Teams to facilitate the smooth and efficient running of the services. You will also work closely with the Service Coordinator and Service Manager to support the delivery of key performance management targets within the Business Unit.
You will play a key role in the operational support of the Business Unit, working closely with Lead Clinicians, Clinical Team Leaders, and staff to ensure the systems and processes are in place to meet local and national targets. You will be required to ensure the effective delivery of services by providing leadership, support, and guidance on operational-related issues to both clinical and non-clinical staff.
Leading on initial stages of grievance and discipline, appraisals, acting as an appointment panel member, ensuring that appropriate training is delivered to staff, reviewing work performance and progress.
Main duties of the job
Your main duties will include managing the Business Unit's administrative teams, providing operational support to the services with the support of the Service Coordinator, and assisting with service development objectives.
Closing date of applications: 2 January 2025
Interview date: 16 January 2025
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people, and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together. Our fundamental Values of Compassion, Openness, and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
* Development opportunities, both professional and leadership development
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB; this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person Specification
Knowledge/Training/Experience
* Educated to degree level or equivalent experience
* Leadership or business administration qualification or equivalent experience
* Experience working in a senior administration role including management of staff
* Advanced IT literacy
* Knowledge of full range of operational administrative duties
Communication
* Experience of communicating with a wide variety of staff
* Experience of dealing with patient complaints and queries
Analytical Skills
* Ability to analyse financial and performance statistics
Organisational Skills
* Ability to prioritise workload under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
#J-18808-Ljbffr