We are working with a leading supplier in the UK fenestration industry, specializing in the supply and installation of high-quality windows, doors, and associated products. With a commitment to quality and exceptional customer service, they aim to deliver excellence in every order. They are seeking a detail-oriented and efficient Order Processor to join their team.
Key Responsibilities:
1. Accurately process orders for windows, doors, and related fenestration products, ensuring all specifications are met
2. Collaborate closely with customers, sales teams, and suppliers to clarify order details and resolve any discrepancies
3. Utilize industry-specific software (e.g., Window Designer, LogiKal, Business Micros, Evolution) to input and track orders
4. Coordinate with production and logistics teams to ensure timely and accurate fulfilment of customer orders
5. Maintain thorough records of all orders, revisions, and communications
6. Provide excellent customer service and support throughout the order process
7. Assist in quality control checks to ensure product specifications are met
Key Skills and Experience Required:
1. Proven experience in order processing within the fenestration industry (windows, doors, and/or glazing preferred)
2. Proficiency with order processing software, especially within the fenestration sector (experience with LogiKal, Business Micros, Window Designer, Business Micros or similar is a plus)
3. Strong attention to detail and accuracy
4. Excellent communication and interpersonal skills
5. Ability to work collaboratively in a team and independently
6. Strong organizational and time-management skills
On Offer:
1. Competitive salary and benefits package
2. Opportunity to work with a dynamic team within a respected industry leader
3. Support for ongoing professional development
4. A friendly, collaborative, and supportive work environment
If you have a passion for detail and experience in the fenestration industry, we'd love to hear from you. Please contact Guy Hobson quoting reference MM6000.
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