Elevation IT are looking to recruit an IT Support Technician for one of our key client in Rotherham. Site based in Rotherham, Monday – Friday £27,000 - £30,000 We are keen to speak with experienced IT Technician to join our clients team. If you are a proactive problem-solver with excellent technical and customer service skills, we want to hear from you This is an exciting opportunity for someone with strong 1st and 2nd line support experience and a passion for technology. Key Duties & Responsibilities: Provide 1st/2nd line technical support, troubleshooting and resolving hardware, software, and networking issues Maintain and support Microsoft Operating Systems, Office Suite, and Active Directory environments Manage and maintain SQL Server environments Perform enhanced networking tasks, including DHCP, DNS, and routing Assist with PBX management and maintenance Support device management through Microsoft 365, Azure AD, and Intune Manage virtual environments using VMware Handle backup solutions and data storage Ensure excellent customer service by resolving IT issues in a timely and professional manner Collaborate with team members to deliver IT solutions and improvements Organise and prioritize tasks to meet deadlines and manage multiple projects efficiently Skill & Experience: Demonstrable experience in a 1st/2nd line support role Proficiency in Microsoft Operating Systems, Office Suite, and Active Directory Strong understanding of SQL Server, networking basics, DHCP, DNS, and routing Experience with PBX management/maintenance Knowledge of Microsoft 365, Azure AD, device management through Intune, and Office 365 Experience in VMware and virtual environments Strong customer service skills with the ability to communicate technical information clearly Excellent organizational skills and the ability to work both independently and as part of a team Effective problem-solving skills with a proactive approach to IT challenges To find out more contact us today