Risk and Resilience Officer
Permanent, Full-time position with 37.5 hours of work per week, from Monday to Friday.
Hybrid working between our Derby office (3 days a week) and remote work from home.
Annual salary: £35,000 - £40,000 plus benefits package.
About Us
Mortgage Advice Bureau (MAB) is the leading mortgage broker in the UK, with over 250 awards for quality advice and service. As experts in mortgage and protection advice, we're proud of our industry reputation and our team's success.
About the Role
We're seeking a proactive and strategic Risk and Resilience Officer to join our growing Risk Management team. This pivotal role will oversee business continuity and operational resilience across MAB, developing and implementing a robust Resilience Framework to ensure effective response to disruptions and maintain critical operations.
Key Responsibilities:
* Develop and maintain the Resilience framework throughout MAB, aligning with regulatory expectations and supporting the Risk Management framework delivery.
* Identify critical business services, documenting impact tolerances, process mapping, and identifying vulnerabilities.
* Support the Head of Risk and Risk and Resilience Manager in developing papers and management information for the Resilience & Recovery Committee and provide challenge to the resilience framework across MAB.
* Develop a combined Business Resilience Framework, including Operational Resilience, BCP & DR, and Tech resilience.
* Facilitate the annual testing plan for Resilience.
* Manage the Operational Resilience Module on the Risk Management System and drive value and insight across the business.
* Manage Risk/Loss Event capture and analysis experience and ensure mitigation and resolution plans, issues/findings reporting, and action plans are completed.
* Undertake and deliver 2nd line control testing.
* Provide advice, guidance, and training to first and second-line of defence colleagues on Risk framework tools and methodologies.
* Support the delivery of 2nd Line of Defence Assurance activities outlined within the Risk Management Plans.
About You:
To succeed in this role, you'll have:
* Proven experience in risk management, business continuity, or operational resilience roles.
* Strong understanding of risk and resilience frameworks.
* Excellent problem-solving skills with the ability to think strategically and act decisively under pressure.
* Strong communication and stakeholder management skills.
* Experience in developing and delivering training with colleagues across the business.
* A proactive approach, taking the initiative to identify and resolve problems.
* Excellent attention to detail.
Equality and Diversity
At MAB, we value diverse experiences and perspectives, which adds diversity and value to our culture. We're an equal opportunities employer, committed to creating an environment where everyone feels welcomed, included, and heard for who they are.