Summary
The Learner Recruitment Administrator plays a key role in managing the recruitment process for apprenticeships, ensuring candidates are effectively matched with employer vacancies. The role works closely with the Business Development team to match talented candidates with apprenticeship opportunities.
Wage
£18,000 a year
Training course
HR support (level 3)
Hours
36.5 hours per week. Monday -Thursday between 9.00am to 5:00pm and 9.00am to 4.00pm Fridays.
36 hours 30 minutes a week
Possible start date
Monday 17 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Work with the Business Development team to match potential candidates or applicants to customer job vacancies
* Advertise apprentice vacancies on the Apprenticeship Service, company website, and social media channels, and record on the company’s CRM system KulaHub
* Carry out matching criteria of apprentice applicants, then arranging virtual pre-screening interviews with colleagues
* Conduct pre-screening interview with candidates, determining suitability for employer vacancies and the apprenticeship programme
* Take a lead role in the company’s careers function; providing information, advice and guidance to schools, learners and parents & guardians, and be the main point of contact
* Use of the Learner Record Service to confirm candidates’ qualifications
* Forward candidate CVs to employers, and arranging interviews as required
* Provide feedback to candidates after employer interview
* Invite successful candidates for induction at Access, and liaise with the employer to confirm an employment start date
* Liaise with employers on raising repeat vacancies and completing amendments, advising on current wages rates etc.
* Maintain open and closed vacancies in the Apprenticeship Service and KulaHub
* Support managers with performance reporting and ad-hoc reports when required
* Support with marketing and sales activity where required, including attending school and network events
* Liaise with the MIS/Claims team to collate and update learner evidence packs, requesting missing items where appropriate
* Complete a formal qualification in Information, Advice and Guidance
* Provide hospitality for visitors and learners attending training courses
* General reception / administration dutiesMaintenance of archiving processes
Where you’ll work
GATESHEAD SKILL ACADEMY
8TH AVENUE
KINGSWAY SOUTH TEAM VALLEY
GATESHEAD
NE11 0JL
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ACCESS TRAINING LIMITED
Your training course
HR support (level 3)
Equal to A level
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
HR Support Level 3 Standard.
Requirements
Essential qualifications
GCSE in:
* English (grade 4)
* Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Customer care skills
* Team working
* Initiative
* Confident telephone manner
* Time Keeping
Other requirements
Please ensure you can travel to Team Valley on a daily basis.