Scheduler
Our client is a drainage company who specialises in blocked drains & emergency drain services.
Due to company growth our client is looking to bring in Scheduler. You will be responsible for coordinating and managing daily scheduling tasks for a team of operatives, ensuring timely completion of repairs while delivering exceptional customer service and maintaining compliance with company policies.
Scheduler
What's in it for you?
Monday to Friday 08:00 - 5:00 (fully office based).
£25,000-£30,000 (depending on experience).
Holiday - 20 days holiday + bank holidays.
Pension.Scheduler
Position Overview
Coordinate and schedule daily tasks for Engineers and others if necessary.
Manage and prioritise a high volume of orders, ensuring timely completion and compliance with company policies.
Maintain and monitor KPIs to ensure service delivery meets customer expectations.
Liaise with clients, operatives, and subcontractors to ensure smooth workflow and resolve any issues or complaints.
Serve as the initial point of contact for incoming telephone calls and service requests received via phone and email.
Support operational teams by organising follow-on works, managing no-access reports, and coordinating emergency repairs.Scheduler
Position Requirements
Previous experience in a similar scheduling or planning role within the maintenance or construction sector.
Knowledge of responsive maintenance services and scheduling of works.
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