About The Role Trainee Data Analyst Ipswich 28 days annual leave plus bank holidays Generous pension scheme / Life assurance Cycle to work scheme / Referral scheme / Holiday purchase scheme Employee rewards & discounts platform (includes major retailers & cinemas) Ongoing training & career development Milestone Infrastructure Services is currently looking to recruit a Trainee Data Analyst to work on our Suffolk Highways contract in Ipswich. As a Trainee Data Analyst you will be part of our Efficiency & Performance team who are responsible for responsible for overall contract performance, quality, business improvement, social value and communications. As the Trainee Data Analyst your duties & responsibilities will be: Supporting the performance analysts in analysing, monitoring and reporting on key performance metrics for the contract including KPI results, internal and external reports and trend analysis Administrative support for the wider performance team including but not limited to; cleansing of data, data entry, producing decision and action logs from key meetings Analysing large data sets across several workstreams identifying trends and keeping key stakeholders informed Supporting the Programme Manager with cyclical maintenance programme monitoring including supply chain compliance monitoring Support the development and implementation of digital dashboards through PowerBI assessing the requirements for each team Supporting the Operational and Scheduling teams during periods of high-demand and adverse weather conditions Develop data reporting tools to ensure key performance data is accessible to the wider business Supporting the Communications and Social Value team during periods of high volumes of enquiries, assisting in drafting responses and data collection Skills & Knowledge Requirements Analytical skills including confidence with large data sets Proficiency with Microsoft Office Products (Word, Excel, PowerPoint) Experience with digital dashboards (particularly Power BI) desirable but not compulsory Strong communication skills both written and verbal Experience with a works management or asset management software Confidence to escalate performance concerns or challenge as required Driving License not compulsory About The Company At Milestone we embrace diversity, opening a rich potential for new ways of thinking and helping us to build successful and winning teams. We would like you to perform at your best at every stage of our recruitment process; and as a Disability Confident employer, if you require any adjustments that would assist you throughout your application, please contact us at [email protected] or inform the recruitment manager in the first instance and we will be pleased to offer support. This is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Milestone. The closing date for this vacancy may be subject to change any time at the sole discretion of the Business.