• Would you like to work for one of the UK’s leading theatres for children?
• Do you love working in a public-facing venue or theatre but would prefer mainly daytime hours?
• Are you passionate about promoting excellent customer service and enjoy interacting with a range of diverse people?
• Do you believe in the importance of volunteering and how volunteers bring huge benefits to the organisations they engage with?
Polka recognises the fundamental role volunteers play in enabling the theatre to achieve its mission and therefore this role will suit someone who is outgoing, energetic, has a professional attitude and is passionate about volunteering within an arts setting.
What would you be doing?
The Volunteer Coordinator will lead on the recruitment, coordination and retention of Polka’s established volunteer scheme, which currently primarily sits within the Visitor Service Team. Supporting and working closely with the Visitor Services Manager, you will ensure our diverse volunteers assist visitors to get the best possible experience at Polka.
Volunteers undertake a variety of roles across Visitor Services, and we are keen to recruit volunteers who represent the full diversity of people in our communities. You will ensure each volunteer is trained, provided with clear information and supported and you will be ambitious in developing the volunteer scheme.
You will regularly act as / support the Duty Manager when the theatre is open to the public, deputising for the Visitor Services Manager as necessary. You will work alongside your colleagues to ensure all areas are maintained and well-presented, complying with health and safety and licensing regulations as well as company policies and standards.
We want to help people achieve their potential while working at Polka. We prioritise our mental health and the culture of working at Polka by having regular team days to share and learn from each other and a range of social events. We invest in our people through training opportunities which help us learn and understand more about working together.
Salary: £26,500 to £28,500 per year depending on experience
Hours: full-time 35 hours per week (excluding an hour lunch break), normally within the hours of 8.30am to 6pm. You will work in a varying shift pattern over a 5-day working week between Tuesday and Sunday. Regular weekend work is required.
Polka’s commitment as an equal opportunities employer means we are keen to encourage applications from people from the Global Majority, people across the gender spectrum and people who self-identify as disabled, who are underrepresented in our sector. Polka is funded by Arts Council England, London, registered charity number 256979.
Wimbledon Community Association Ltd
c/o 66 Kings Road
Wimbledon
London SW19 8QW
Registered Charity No 1097305
Company Number 03825493
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