Award-winning Top 20 Homecare Provider, GoodOaks Homecare, is looking for a Deputy Manager to support and grow our service in Reading.
We are passionate about enabling people to stay in the homes they love with quality, personalised, life-enhancing visiting care and live-in care. This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care.
What will you do?
* Working closely with the Franchise Owner and Manager to coordinate the development of high-quality visiting care and live-in care services in the local area
* Undertaking client consultations, care assessments, care planning and onboarding new clients
* Managing any feedback and complaints ensure that we are focused on improving our service
* Participating actively in growing the business by actively seeking out business opportunities
* Actively developing relationships with stakeholders and building on existing networks
* Supporting the effective recruitment, induction and development of all team members
* Being involved for the safe running of the branch including maintaining CQC compliance
Who are you?
* An effective leader with experience in managing in health and social care
* Able to promote the highest standards of care across the team and with a focus on person-centred care
* Excellent knowledge of compliance and legislative requirements of the care regulations
* A positive, resilient and proactive approach and a drive to develop themselves and the team
* Passion for consistent, excellent customer service and delivery of high-quality care
* Strong interpersonal and communication skills and an ability to motivate and inspire a team
* You thrive under pressure and can be flexibility to meet the demands of the business
* A valid UK driving licence and use of a car
What do we offer?
* Competitive pay including regular reviews (£32-36k DOE)
* Annual performance and service bonus
* Training and support from a proactive and supportive franchise support office
* Employment perks and benefits including volunteer days
* Being part of the UK’s only carbon neutral care franchise focused on quality of care
* Supportive, positive, and proactive culture across our franchise network
If you’d like to work for a company that values and develops your career while doing a rewarding, life-affirming job, click the apply button below!
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