JOB PURPOSE A fantastic opportunity has now arisen as we are actively seeking to recruit a Quality Engineer to join our Quality team at our Head Office in Whitchurch & Satellite Office in Andover. Your aim will be to support the Quality Manager in overseeing the QMS. You will be responsible for reviewing, understanding and working to quality standards, specifications and processes set by customers or accreditation bodies, to develop and control our internal processes and quality control systems. We are looking for an ambitious, hard-working and meticulous individual who will improve the quality of our products, operational processes and outputs to ensure customer and internal requirements are met, and who will most importantly match the values we aspire to achieve at R E Thompson. ABOUT US Founded in 1948, R E Thompson has specialised for 75 years in manufacturing high precision parts and providing a complete manufacturing engineering solution to our customers. Our company has built its reputation through working in true partnership with its clients, collaborating at the early stages of design and right through the manufacturing process. We value and reward the forward-thinking, creative people in our teams, and w e know that our extraordinary staff are our greatest asset. Today, we are on a mission to be the leading precision manufacturer, producing more effectively and efficiently than ever before. Our vision is to innovate, transform and autonomise manufacturing, optimising it to its full potential. We continue to invest in cutting edge technology and we are extremely proud of our significant growth trajectory. We have ambitious plans for the future, which makes it the ideal time to join our fast-growing, innovative company. ROLE AND RESPONSIBILITIES Support Quality team in day-to-day management of the Quality system and measuring of Quality Performance internally, with customers and suppliers. Improve the Quality, efficiency and effectiveness of the manufacturing process and the supply chain by liaising with staff, management, customers, and suppliers. Develop and maintain cost effective and practical inspection methodologies using appropriate equipment suitable for the product range. Assist with review and sign off of First Article Inspection Reports Develop a continuous improvement plan of activities by supporting LEAN & 5S events and generating individual ideas to improve Quality. Liaise with customers, staff and management on Quality issues and provide immediate response to all customer complaints and manage customer returns, investigation, and rework requirements. Use 8D root cause analysis with 5Y principles, to determine all internal & external non-conformances. Carry out internal product, process, and supplier Audits to ensure that the processes in place are maintained and the manufacturing & supply chain is compliant. Carry out root cause investigations or audits, ensuring all non-conforming records are reviewed and closed out in a timely manner. Control the calibration system for up to 2000 individual items. Implement the integration and operation of AS9145. Support inspection activities and provide quality guidance. Assist in management of the DSQR process within the business. EXPERIENCE & QUALIFICATIONS Essential At least 3 years of experience in a Manufacturing environment Quality Engineering Management & Quality Systems A level of Internal Auditing and Quality Management systems experience Experience of working in a Quality role within Aerospace, Automotive industry, Engineering or Medical industry. Root Cause Analysis 8D, 5Y and Fishbone analysis. Desirable Mechanical Engineering qualification HNC minimum Experience of AS9100 or ISO 9001 Inspection of mechanical components An understanding of APQP / AS9145 CMM Programming and use An understanding of LEAN manufacturing philosophy Computer literate, understanding of CNC Machining and Development of First Articles and Measurement Understanding of Manufacturing Quality control software (1 factory) KEY SKILLS & ATTRIBUTES Strong attention to detail to ensure high levels of quality. Self-motivated, happy to work under own initiative and effectively as part of a multi-functional team. Confident and effective decision-making skills. Identify, analyse and resolve or recommend effective solutions to a range of complex problems. Strong interpersonal and communication skills: able to communicate and build good relations internally with customers. Works well as part of a team and cross functionally, adopting a collaborative approach to work. Systematic planning and organisation skills to be able to successfully manage multiple tasks. Excellent and varied IT skills. Results driven with a focused but flexible approach. Excellent organisation and time management skills. Flexible approach to working hours and ability to travel to customers and suppliers if required. WHAT WE OFFER Up to £38,000k per annum 25 days holiday (increasing on length of service) public holidays Pension Life Assurance Business Mileage allowance Company Social Events Bike2Work Scheme. Company laptop and mobile phone provided Free on-site parking If you are interested, please click on "Apply for this role" at the top of the page and complete the application. Thank you and we look forward to hearing from you. Recruitment Team R E Thompson