Recruit4Staff are proud to be representing their client, a group of companies in the construction industry, in their search for a Customer Service Executive to be based from the office in South East Leeds. What our client is offering for a successful Customer Service Executive : - Salary £26,000 - £27,000 per annum (open to going up to £30,000 per annum for the right candidate) Monday to Friday (08:30 - 17:00) Permanent Free Breakfast on Site, Company Team Events, Friendly Environment, Holiday 20 days bank holidays & Pension, Competitive Pension Contribution, BBQs, Birthday Off, The Role - Customer Service Executive : Responsible for managing customer service on inbound telephone enquiries as well as email and webchat Responding to customer email and telephone requests Confirming prices and processing new orders Up-sell orders where possible and offer alternatives Assist customers with their invoice enquiries Meet KPIs: Customer Happiness, Orders Processed, Response Time What our client is looking for in a Customer Service Executive : Previous experience working in a customer service driven role - ESSENTIAL Accurate data processing - ESSENTIAL Experience working in a construction / civils / building services industry - DESIREABLE Administration / Computer Literacy - ESSENTIAL Excellent telephone manner Culture Driven: Unity, Team Player, Good Communicator, Upbeat and down to earth Key skills or similar Job titles: Sales Administrator, Sales Administration, Customer Service Admin, PO Administrator Commutable From: Leeds, Wakefield, Rothwell, Wetherby, Castleford, Pontefract For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.