Job Description Job Description Our client is seeking a highly organised and detail-oriented Administrative Assistant/Planner to join their dynamic team, working on repairs and maintenance within council contracted jobs. The ideal candidate will be proficient in handling incoming and outgoing calls, using in-house systems efficiently and demonstrating a high level of skill in Microsoft Excel, including creating spreadsheets and presentations across various platforms. For this role, previous experience as a Planner/Scheduler is essential, along with familiarity with in-house and client portals. Responsibilities: General administrative duties. Answer incoming phone calls and handle enquiries promptly and professionally. Utilise in-house systems effectively, including: Uploading to client portals. Managing scheduling on company systems (e.g. drawings, locations, etc.). Scheduling works on internal systems. Ensuring worksheets are received and checked. Demonstrate a high level of proficiency in Excel for creating spreadsheets and presentations. Manage operatives’ diaries, including: Allocating planning and maintenance repairs to the relevant operative. Liaising with operatives to plan appointments, materials, and logistics, and reorganising schedules as needed. Use Microsoft Teams for effective communication and collaboration. Liaise with operatives, tenants, and clients professionally and efficiently. Organise files, maintain accurate records, and perform filing and archiving tasks. Create financial reports and compile data with accuracy. Maintain internal databases and ensure data integrity. Work efficiently under pressure in a fast-paced environment, consistently meeting deadlines. Demonstrate excellent time management and problem-solving skills. Handle different personalities with professionalism and tact, both on and off-site. Seek guidance when necessary and request support when needed. Perform data entry tasks accurately and efficiently. Compile reports and maintain organisation throughout tasks. If you are a motivated individual with a passion for organisation and administration, we encourage you to apply for this exciting opportunity. Requirements Requirements: Previous experience as a Planner/Scheduler is essential. Prior experience in a fast-paced administrative role is preferred. Exceptional attention to detail and accuracy in all tasks. Strong time management skills and ability to prioritise workloads effectively. Proficiency in Microsoft Office Suite, particularly Excel. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proven ability to meet deadlines consistently. Willingness to adapt and learn new systems and processes. Benefits Benefits: Company pension Free on-site parking 28 days annual leave (including bank holidays)