Job summary
The RHN is a leading national centre of excellence, providing adult person-centred services that span the entire care pathway from post-acute rehabilitation services to end of life care, for people with complex Neuro-disability and their families, underpinned by a strong research and education programme.
This post is based in the Brain Injury service which consists of two wards, delivering assessment, rehabilitation and management to patients with complex needs, including Prolonged Disorders of Consciousness. The post holder will work alongside both the admissions team and senior clinical team to ensure timely and safe admissions to the Brain Injury Service. The post holder will work as part of a team of co-ordinators, reporting to the Lead Patient Flow Co-ordinator to provide assessment, advice and support to referrers, prospective patients and their families from pre-admission through to admission. The post holder will work closely with the Consultants, Senior Nursing staff, GP’s, admissions team, IT team and the wider multi-disciplinary team at the RHN as well as key external stakeholders.
Main duties of the job
Main Objectives of the Role
1. To ensure all referrals to the Brain Injury Service are appropriately assessed, screened and monitored, in line with contractual obligations
2. To be responsible for delivering a co-ordinated and streamlined admission pathway for patients
3. To develop close working relationships with external and internal stakeholders including NHS referrers, Consultants and Case Mangers promoting the Brain Injury Service and RHN
4. To manage and support family expectations of rehabilitation and discharge pathways at RHN
5. To act as a resource and link person for referrers and families from referral to admission
6. Demonstrate an awareness of RHN’s objectives and contribute to achieving them appropriately.
7. Strive to improve efficiency in all areas of your work.
Key Responsibilities
8. To screen all referrals to The Brain Injury Service, gathering all appropriate information to establish need and type of pre-admission assessment
9. To conduct appropriate pre-admission assessment working with the referring team and family as required.
10. To provide family and referrers with appropriate information and literature regarding the services provided by the Brain Injury Service at the RHN
11. To work closely with RHN Consultants to ensure suitability of admission and/or advice of alternative rehabilitation facilities
12. To provide on-going suppo
About us
Come and work for one of the longest-running charities and independent hospitals in the UK. Set in a beautiful Grade II listed Victorian building with big gardens, the RHN has specially adapted facilities such as gyms and kitchens for our residents, as well as music and art therapy spaces.
The Royal Hospital for Neuro-disability is more than a hospital – we are a community in which everyone comes together to help adults with neurological disability achieve the best possible quality of life.
Job description
Job responsibilities
Comeand work for one of the longest-running charities and independent hospitals in the UK. Set in a beautiful Grade II listed Victorian building with big gardens, the RHN has specially adapted facilities such as gyms and kitchens for our residents, as well as music and art therapy spaces.
The Royal Hospital for Neuro-disability is more than a hospital we are a community in which everyone comes together to help adults with neurological disability achieve the best possible quality of life.
Salary range: Band 7 £46,660 - £59,198
Hours: PART TIME hours are negotiable
Department: Brain Injury Service
Contract Type: Permanent
Location: Putney, Southwest London
Closing date: 6th December 2024
Benefits:
13. Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
14. Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UKs only hospital with its own kiln)
15. Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union
16. Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Womens network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce most recently we had a South East Asian celebration.
17. Free on-site parking (rare in London)
18. More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
About the role
The RHN is a leading national centre of excellence, providing adult person-centred services that span the entire care pathway from post-acute rehabilitation services to end of life care, for people with complex Neuro-disability and their families, underpinned by a strong research and education programme.
This post is based in the Brain Injury service which consists of two wards, delivering assessment, rehabilitation and management to patients with complex needs, including Prolonged Disorders of Consciousness. The post holder will work alongside both the admissions team and senior clinical team to ensure timely and safe admissions to the Brain Injury Service. The post holder will work as part of a team of co-ordinators, reporting to the Lead Patient Flow Co-ordinator to provide assessment, advice and support to referrers, prospective patients and their families from pre-admission through to admission. The post holder will work closely with the Consultants, Senior Nursing staff, GPs, admissions team, IT team and the wider multi-disciplinary team at the RHN as well as key external stakeholders.
Main Objectives of the role
19. To ensure all referrals to the Brain Injury Service are appropriately assessed, screened and monitored, in line with contractual obligations
20. To be responsible for delivering a co-ordinated and streamlined admission pathway for patients
21. To develop close working relationships with external and internal stakeholders including NHS referrers, Consultants and Case Mangers promoting the Brain Injury Service and RHN
22. To manage and support family expectations of rehabilitation and discharge pathways at RHN
23. To act as a resource and link person for referrers and families from referral to admission
24. Demonstrate an awareness of RHNs objectives and contribute to achieving them appropriately.
25. Strive to improve efficiency in all areas of your work.
Person specification:
26. Registered nurse or allied health professional registration with appropriate degree/ diploma E
27. Minimum of 5 years of experience working in the field of neuro-disability E
28. Evidence of post graduate training appropriate to the field of neuro-disability E
29. Experience of assessing patients with complex neuro-disability E
30. Experience of admission and discharge planning with complex neuro-disability E
31. Excellent written/oral English E
32. Computer literate (including word/excel) E
33. Experience and ability in identifying and managing potential complaints /conflict D
34. Experience of delivering and measuring efficient and effective service delivery D
Candidates applying for a role at the Royal Hospital for Neuro Disability are strongly encouraged to be vaccinated against Covid-19 and Influenza.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team
Person Specification
Qualifications
Essential
35. -------
Desirable
36. Experience and ability in identifying and managing potential complaints /conflict D
37. Experience of delivering and measuring efficient and effective service delivery D
Experience
Essential
38. -------
Desirable
39. Registered nurse or allied health professional registration with appropriate degree/ diploma E
40. Minimum of 5 years of experience working in the field of neuro-disability E
41. Evidence of post graduate training appropriate to the field of neuro-disability E
42. Experience of assessing patients with complex neuro-disability E
43. Experience of admission and discharge planning with complex neuro-disability E
44. Excellent written/oral English E
45. Computer literate (including word/excel) E
46. Experience and ability in identifying and managing potential complaints /conflict D
47. Experience of delivering and measuring efficient and effective service delivery D