* Functional area: Customer Service
* City: Tainan
* On-Site/Remote: On-Site
* Company name: Edwards Technologies Ltd
* Date of Posting: March 18, 2025
The Role
Carry out the installation, commissioning, planned maintenance, trouble shooting and field support in TSMC.
• Understand customers' requests and report to Field Service Team Leader.
• Required to work both as part of a team and on your own; self-motivated and self-disciplined with a customer-sensitive approach to work is required.
• Respond to out-of-hours calls to ensure that the response time of 2 hours is maintained.
What we expect of you?
Skills and experience
• Experience in field service activities would be an advantage.
• Experience working with computers, with specific knowledge of Microsoft Office software.
• Good command of both written and spoken English is an advantage.
• Understanding of engineering drawings, both electrical and mechanical, and schematic layouts is essential.
• Experience in electro-mechanical assembly and fitting, electrical/PLC controls, and electronics is a plus.
Key competencies required for the role
• A good understanding of a relevant engineering discipline.
• Interpersonal and communication skills are required to build sound relationships with customers.
• Be a good team player.
• Positive attitude to work under pressure.
• Quick learner and proactive.
About Edwards
Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems, and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs, and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and metallurgy; pharmaceuticals and chemicals; and for scientific instruments in a wide range of R&D applications.
Edwards has over 4,000 employees worldwide engaged in the design, manufacture, and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia, and North America.
Take the next step: Apply for the role today.
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