We are looking for a Full-time Sales Consultant to join our team at the elegant Miele Experience Centre in the Grand Arcade in Cambridge.
Miele Experience Centres differ from typical retail stores, with lower footfall but higher value customer transactions. We aim to provide a premium experience, whether customers are outfitting a new kitchen or purchasing replacement detergents.
In this role, you will be...
Reporting to the Store Manager, you will be a natural salesperson, confident and capable in hosting clients, providing detailed quotes, and delivering memorable in-store demonstrations. You should be able to build relationships with clients and manage a longer sales process involving multiple visits and discussions. Previous experience in lifestyle sales or delivering bespoke solutions in a store environment is preferred.
As part of a team, you will strive to meet sales targets for both yourself and the team. Our customers are loyal and inquisitive; you will need to demonstrate effective communication skills across telephone, face-to-face, and written interactions. Confidence and professionalism in responding to quotations and queries are essential.
You should have experience in a customer-facing role, demonstrating credibility and confidence. Passion and pride in representing the brand, along with the ability to multitask, are vital. You must be IT literate, adaptable to systems and processes, and a team player committed to achieving excellent results.
The Miele brand is known for quality, design, and innovation. In-store, you will advise on selecting premium lifestyle appliances for our clients' homes.
Delivering memorable demonstrations, bespoke consultations, and exceptional customer service, our Experience Centres connect Kitchen Dealers, consumers, and Miele, providing opportunities to close sales directly or through our partner network.
What can we offer you?
We seek someone eager to develop long-term relationships, grow our customer base, and build a career with us.
Full-time (including weekends) - £25,658 per annum
Benefits include: 33 days holiday (including 8 bank holidays), a 37.5-hour workweek, performance-related bonus scheme, lunch allowance, and a comprehensive benefits package covering health and wellbeing, sales incentives, and recognition awards.
Join a team that supports your potential, respects you, and encourages you to perform at your best.
Miele promotes a respectful, positive, and inclusive culture. Working for Miele GB is both exciting and rewarding. We employ around 450 staff across the UK and offer great opportunities for career progression.
If you can demonstrate energy and commitment, and are ready to join us on our quest for “Immer Besser,” apply now.
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