Job Title: Senior Housing Benefits Appeals OfficerLocation: Hybrid working, London Borough of Harrow, Forward Drive, HA3 8NTEmployer: Pertemps Recruitment Partnership for London Borough of HarrowContract Type: Temporary AssignmentHours of Work: 36 hours per week, Monday to Friday, 09:00 am - 5:00 pmPay Rate: £23.86 PAYE, £30.56 Umbrella per hourOverview:Pertemps is offering an exciting opportunity for a motivated Senior Housing Benefits Appeals Officer to join the expanding team at London Borough of Harrow. This role offers a competitive pay rate of £23.86 PAYE and £30.56 Umbrella PAYE per hour.Main Responsibilities:
1. Identify, categorize, and recover overpayments of housing benefits
2. Provide support and advice to tenants regarding their housing benefits and council tax support
3. Work closely with external agencies such as the Department for Work and Pensions (DWP) and Citizens Advice Bureau to ensure tenants receive the support they need
4. Keep accurate records of all benefit claims and related transactions
5. Ensure that all policies and procedures related to housing benefits are followed correctly.
6. Train and support junior staff members in the housing benefits team
7. Prepare and present reports on housing benefit activities and performance
8. Ensure compliance with all relevant legislation...