An opportunity has arisen for an Exceptional C afe Assistant to join the teams in our beautiful Boutique & Icing Cafés in Notting Hill and Belgravia Boutiques. As a key part of our dedicated team, you will assist the Boutique management team in the successful running of the store, making sure we meet targets and offer a great shopping experience to all our visitors. You will be excited to talk to our customers, get involved in serving afternoon teas, and also our Icing events in Cafes You will need… To be a confidence, out-going person with a natural flair for customer engagement, and a passion for customer service. Previous experience in a customer service role within in a café or restaurant environment, preferably for a premium luxury brand is ideal but not essential. You will be keen to get involved with all our customer experience including our Icing classes or Icing events- keen to learn the skill of basic Icing techniques. Require an awareness of selling techniques and being able to promote and sell our products. Enthusiasm for the role and for Biscuiteers. Please note that we use video screening as part of our initial interviewing techniques and will not progress candidates unable to do this. What we offer… We want to make Biscuiteers a really happy place to work. If you join the team, we’re pleased to offer a number of benefits to sweeten your working day, including: Regular and flexible work pattern to suit you and certainly including weekend working. Excellent rates of pay, including Hourly rate of pay, plus service charge payment of up to an additional £1 per hour worked. A special staff discount of 35% on all our beautiful products. A staff referral scheme offering up to £500 per reference, Conditions apply. What our team says about us… “The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop. A good place to learn in a fun, energetic environment with a really knowledgeable and passionate team.” “Great people to work with” “People are lovely and supportive. A good company to develop your skills and grow” “I’ve learned to ice biscuits really well and the other staff are friendly.” “The staff are lovely. Really committed to the business and everyone helps each other out.”