Job Specification: Mobile Tagging Support Officer
Position Title: Mobile Tagging Support Officer
Hourly Rate: Starting at £11.56, increasing to £11.72 with experience
Location: Candidates must be located within a 30-minute journey from the following postcodes: [HU5,HU7,HU9,HX5]
Working Pattern: Full-Time, 37.5 hours per week
Working Hours: Shift pattern: Covering 7 days per week, 24 hours per day, 365 days per year. The majority of shifts are between 5pm and 1am.
Training: 1-day online training and induction provided
Job Overview:
We are looking for dedicated individuals to join our team as Mobile Tagging Support Officers. This is a critical role where you will support the mobile tagging operations and ensure smooth service delivery across a dynamic, fast-paced environment. Successful candidates will be adaptable and comfortable working on a rotating shift schedule, covering evenings and weekends.
Key Responsibilities:
* Assist in the mobile tagging process, ensuring efficiency and accuracy in tagging operations.
* Provide support to customers and internal teams, ensuring that any tagging issues are addressed promptly and professionally.
* Work within the established shift pattern, covering shifts on a 10-week rotation.
* Ensure adherence to all company policies and procedures, including health and safety guidelines.
* Take responsibility for accurately logging data and completing administrative tasks as required.
* Collaborate with the wider team to ensure continuity of service throughout the 24/7 operational period.
* Maintain clear communication with management and team members throughout shifts.
Requirements:
* Must be located within a 30-minute journey from the designated postcodes.
* Availability to work a full-time schedule of 37.5 hours per week with a rotating shift pattern, including evenings and weekends.
* Ability to work effectively within a team as well as independently.
* Strong communication skills with a focus on customer service.
* Attention to detail and ability to accurately record data.
* A positive, proactive attitude with the ability to adapt to changing work environments.
Benefits:
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