Job Details:
Salary range: GBP 39,150 : GBP 40,344 per annum
Work location: 25 Bagleys Lane, London, SW6 2QA
Hours per week: 36
Contract type: Permanent
Closing date: 12 January 2025
Interview date: Week Commencing 27 January 2025
Contact details for an informal discussion: Adrienne Collins, Commercial Waste Manager at the role
At Hammersmith and Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Environment Department, we offer a wide range of services to help make the borough an attractive place, one that is safe, clean and green and one in which our residents take pride.
An excellent opportunity has arisen to work in the Commercial Waste Team. You will be part of a small but vibrant team, delivering excellent services to our expanding customer portfolio, within a competitive commercial sector. As the Debt Recovery and Admin Officer, you will administer and monitor the debt recovery and credit control functions for Commercial Waste and other Waste teams within Street Environmental Services. You will also work with colleagues to provide day:to:day administrative and business support to the service and our customers.
Key role responsibilities will be:
:Ensuring all waste invoice payments are received within the agreed payment terms, maintaining accurate records at all times, and where applicable work with other Council teams to maximise income recovery.
:Create and review the debt recovery strategy on an annual basis.
:Prepare routine financial debt reports on a weekly, monthly and ad hoc bases for SES Management Team.
:Assess outstanding debts, making recommendations for referral to Debt Collection Agencies or Write:Off, in accordance with agreed processes.
:Be responsible for SAP financial issues including payment allocations, managing customer and suppliers' details, raising Purchase Orders and reconciling payments made and received.
:Provide administrative and business support to the Commercial Waste service and its customers, including resolving queries and responding to correspondences.
:Periodically undertake customer invoicing responsibilities, as cover for the Sales System Support Officer.
Our mission is to be the best council. To do this we need the best people to help build our vision. If you're looking to develop your career in a fast:paced, professional environment whilst making a difference, then we look forward to hearing from you.
Please refer to the
Role Profile for more information.
Our People Values:
How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people whocan build this into everything they do.
We are fair
We treat everyone withcompassion, dignity andfairness. We value theviews and opinion of others, and promote benefits andopportunities for all.
We are caring
We care about our borough anddoing things well. We focus on standards and continuousimprovement; learning fromour mistakes and celebratingsuccess.
We are collaborators
We work together for a bettersociety. We work with ourresidents, businesses, schools,third sector and others forbetter outcomes for everyone.
We are driven
We will only settle for the verybest. We seek to continuallyimprove and put our residents,customers and businesses atthe heart of everything we do.
Our commitment to you:
At H and F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.
We believe an inclusive workplace is about the visibility and representation of our local diverse community : it is about open and transparent decision making co:produced with staff and residents.
It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progressio