Care Coordinator
Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community.
5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community.
Monday - Friday 9am - 5pm with additional on call on a rota basis
Rota Management
Schedule weekly care visits promptly to ensure continuity for clients and Care Professionals.
Deploy new Care Professionals to clients within two weeks of hire.
Ensure rota changes are communicated by Thursday of the prior week.
Oversee annual leave requests to maintain service continuity.
Maintain close contact with Care Professionals through calls and regular meetings.
Schedule refresher training to meet CQC and contractual requirements.
Escalate care delivery concerns to the Business Manager and Clinical Care Manager.
Accurately code canceled hours and maintain digital records for invoicing compliance.
Report Care Professional absences for absence management.
Ensure shift reconciliation for accurate payroll processing.
Career Growth: Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Previous Care Coordinator experience
To be organised and flexible
NVQ/QCF Care at Level 3 or be willing to work towards this qualification
Be prepared to undertake other training that would benefit you in the role.
At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. COMMUNITY: Stronger together, building a thriving culture.
Apply today and help transform lives in your community.
CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.