Job Description
Objective:To liaise with the GM on day-to-day operations. To manage the team and department efficiently and work with the club team as a whole. To review all contracts and reduce cost where possible.
Key Responsibilities
Managing the Department
1. Is systematic with filing of all relevant drawings and information.
2. Ensure all Health and Safety procedures for the business are fully complied with.
3. Ensure all planned maintenance, including shower head descaling and hot water temperature readings, cleaning of filters in plant rooms, refrigeration maintenance
4. Ensure the Building Management System is functional
5. Checks the standard of work within the department in line with SOPs and approved standards and procedures
6. Liaises with all departments seeing to their requirements
7. Full compliance Fire Safety
8. Is on call midweek/weekends in case of breakdowns and cover of shift only in an emergency.
9. Reports all potential hazards during a working day.
10. Assists any maintenance personnel in day-to-day duties and emergencies as required
11. to the needs of the department.
12. Assists in the production of maintenance budgets and forecasts.
13. Assisting with creating CAPEX budgets
14. Conducting site inspections and identifying areas requiring extra maintenance work
15. Performing minor on-site repairs
16. Scheduling contractors for major repairs as required
17. Coordinating and ensuring quality work performed by outside vendors
18. Manage relationships with contractors and service providers
19. Daily/ Weekly/ Monthly PPMs created and executed
20. Be an ambassador to the club and engage with members and children
Managing the Team
1. Works in conjunction with the HR office in designing and developing an effective learning and development programme for all Departmental team members.
2. Ensures that all Job Chats and Appraisals are carried out at the agreed times.
3. Communicates with all Team Members keeping them informed of the annual departmental objectives, and the day-to-day requirements of the department.
4. Sources equipment and stock items.
5. Meets company representatives to keep abreast of products on the market.
6. Oversees Service Engineers and make sure that the correct paperwork is completed.
Managing Health & Safety
1. Holds quarterly Health and Safety Meetings, ensuring these are minuted and recorded and records maintained.
2. Reviewing all Health and Safety policies, procedures, risk assessments and safe systems
3. Conducting regular audits of all departments to proactively identify where health and safety management practices can be improved
4. Conducting regular fire drills and liaising with the emergency services as directed regarding the club emergency procedures and fire safety precautions.
5. Liaising with Environmental Health and other enforcement agencies on all food safety matters.
6. Liaising with the local authority enforcement officers in relation to safety inspections covering such risks as Legionella.
7. Devising and delivering health and safety and food hygiene related training to employees at all levels.
8. Implements the training of all club personnel in health and safety hazard reporting and the administration of records.
9. Ensures General Manager and Management team are aware of current legislation and the reporting procedures in the event of contraventions.
10. Implements and directs the investigation, recording and reporting of all accidents occurring within the club.
11. Implements and maintains club staff mandatory Health & Safety training as instructed by the General Manager
12. Completes returns in respect of Hazards and Audits as directed.
13. Maintain and oversee all tech requirements for the business, ensure they are functional and set up at all times (TVs/ Projectors/ Assist with events), gaming lounge
14. Manage FM company and contract
Managing the Business
1. Complies with and applies all company policies and procedures in the Management of
2. team members.
3. Ensures that all company SOPs are adhered to at all times.
4. Maintains all payroll costs within the agreed targets providing explanation for any
5. variances.
6. Controls all costs within the agreed budgets to ensure maximum profitability.
7. Prepares annual departmental objectives, and reviews and evaluates them.
8. Performs duties in line with departmental Standard Operating Procedures
Other Duties
1. To read the clubs Employee Handbook and have an understanding of and adhere to the club's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
2. To be fully conversant with:
3. Fire procedures
4. Security procedures.
5. Health and safety policy and procedures
6. Accident reporting procedures
7. Bomb scare procedures
8. Departmental codes of conduct
9. Cash and key handling procedures
10. Operating standards and procedures within the department
11. To attend training sessions and meetings as and when required.
12. To carry out any other reasonable duties and responsibilities as assigned
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