Job vacancy - Technical Support Specialist Position: Technical Support Specialist Reference: DHacs1528 Location: Saffron Walden Salary: £30,000 - £33,000 per annum GO BACK Job title: Technical Support Specialist Are you passionate about science and problem-solving? Do you have a background in chemistry, physical sciences, or hands-on lab experience? If so, this is your opportunity to put your expertise to work in a dynamic, customer-facing role Responsibilities You'll play a crucial role in supporting customers, handling technical queries, and working on exciting R&D projects. This is a varied and fast-paced position, perfect for someone who enjoys applying their scientific knowledge in real-world applications. Technical Support - You'll be the go-to expert, helping customers and colleagues with product selection, troubleshooting, and technical advice via phone, email, and online chat. Custom Quotations - Work closely with sales teams and distributors to understand customer needs, prepare detailed quotations, and manage custom orders from start to finish. R&D and Application Testing - Get hands-on with prototype testing, debugging, and application trials to ensure our products meet customer needs and industry standards. Requirements Scientific Background - A degree or equivalent qualification in chemistry, physical sciences, or relevant lab experience. Excellent Communicator - Confident in explaining complex technical concepts in a clear and friendly way. Problem-Solver - You enjoy tackling challenges and finding solutions. Organised & Proactive - Able to juggle multiple tasks in a fast-paced environment. Team Player with Initiative - You'll collaborate with various departments but also be confident working independently. ACS are recruiting for a Technical Support Specialist. If you feel that you have the skills and experience required in this advertisement to be a Technical Support Specialist submit your CV including an outline of your experience as a Technical Support Specialist. It is always a good idea to include a covering letter outlining your experience as a Technical Support Specialist with your application as this will enhance your chances of selection and improve your prospects of landing the Technical Support Specialist role you desire. Reference ID ACS Services Recruitment Consultancy Candidates Jobs Your Account Sign Up ACS Performance About us Contact us ACS Performance | sitemap | privacy policy