The role exists to ensure that every resident living in an Enfield Council Home irrespective of tenure, when facing the most significant challenges of life have access to a single point of contact to guide, support coach and empower them to identify their inner strength and identify new pathways of progression and resolution of the issues impacting on their lives. We are looking for an Anti -social behaviour officer who will work within the resident relationship ASB team and will accept referrals of multi-faceted complex and often high-risk cases, ensuring that clear outcomes-based plans and risk management action plans are in place and maximising access to a range of other services and interventions to support residents that access the service at point of crisis including: Mental health Domestic abuse Harassment / hate crime Loss and bereavement Substantial debt and financial hardship