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Employment Type: 12 Months Fixed Term
Job Location: Swindon, UK
Working Arrangements: 2 Days Work from Office
Salary Range: GBP 65K PA
Start Date: ASAP
At the moment, we can only consider applicants who do not require any visa sponsorship.
Job Description
Responsibilities:
* Customer Support: Provide advanced technical support to customers using MongoDB v6 and v7, addressing complex issues and ensuring customer satisfaction.
* Technical Expertise: Maintain deep knowledge of MongoDB architecture, configuration, and best practices for versions 6 and 7.
* Problem Resolution: Troubleshoot and resolve issues related to performance, replication, sharding, and data integrity.
* Best Practices: Advise customers on best practices for database design, performance tuning, and query optimization.
* Documentation: Create and maintain comprehensive documentation for troubleshooting procedures, best practices, and customer solutions.
* Collaboration: Work closely with development teams to identify and resolve bugs and contribute to product improvements.
* Training: Provide training and mentorship to junior support engineers and customers on MongoDB features and best practices.
Requirements:
* Experience: 7 to 9 years of experience in database administration, with a focus on MongoDB.
* Technical Skills: Proficiency in MongoDB v6 and v7, including experience with replica sets, sharding, and backup solutions.
* Scripting: Knowledge of scripting languages such as Python, Bash, or PowerShell for automation and troubleshooting.
* Operating Systems: Strong experience with Linux-based systems and familiarity with cloud environments (AWS, Azure, Google Cloud).
* Problem-Solving: Excellent problem-solving skills and the ability to think critically and creatively to resolve complex issues.
* Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
* Certifications: MongoDB certification is a plus and Cloud experience is an additional advantage.
Preferred Qualifications:
* Additional Databases: Experience with other NoSQL databases or RDBMS.
* Monitoring Tools: Familiarity with monitoring tools like Nagios, Prometheus, or Grafana.
* Configuration Management: Experience with configuration management tools such as Ansible, Puppet, or Chef.
* Team Collaboration: Collaborative team environment with opportunities for professional growth and development.
Seniority Level: Associate
Employment Type: Full-time
Job Function: Analyst, Administrative, and Information Technology
Industries: IT Services and IT Consulting, IT System Training and Support, and Administrative and Support Services
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