Role Purpose Our Hybrid projects department is a fast-paced environment delivering Mechanical, Electrical and building fabric projects through a mix of in house companies, and specialist supply chain partners for multiple clients across all sectors. All managers form part of a team providing operational leadership, support, and direction to a diverse team of staff and contractors throughout the UK.
Your role will be focused on delivering multiple projects where plant replacement, upgrades or new installations are required, covering all building services and fabric, specifically on a large national account. You will be responsible for a small, evolving delivery team of Project Managers, supervisors and engineers providing a quality installation and service with the flexibility and technical skills to meet the demands or our clients.
You and your team will survey, win and deliver multiple projects autonomously and you will be able to focus and deliver excellence to our clients in a pressured environment.
You will nurture and develop the client relationship and work to increase the delivery volume in line with monthly budget targets across the department.
All projects must be delivered in line with Integral’s policies and processes, delivering client satisfaction through the work undertaken and you will demonstrate and accomplish project objectives through costing and planning activities; evaluating implementation and progressing the successful delivery.
Direct Reports
1. Project Managers
2. Project Co-ordinators
Relationships
Internal:
1. Regional Manager
2. Account Leads
3. Operations Managers
4. Contract Managers
5. HR and L&D Business Partners
External:
1. Clients and clients customers
2. Contractors and suppliers
Accountabilities
Ensuring performance of staff and contractors, H&S legislation including CDM. Risk and method statement, project reporting, Budget Control, Client and stakeholder expectations. Time management, Planning, Communications, Project delivery, Quality, Auditing, Profit & loss, WIP and Debt, training, resource forecasting, team meetings and communications, Increasing annual turnover through pipeline development.
Main Duties/Responsibilities
1. Management of Staff
2. H&S compliance
3. Co-ordination of apprentices
4. Development, training and upskilling of the staff
5. Quality audits on engineers and subcontractors
6. Managing performance
7. Staff life cycle from recruitment to leaving
8. HR procedures
9. Technical guidance
10. Leave and sickness
11. Client Liaison
12. Workload review and planning
Personal Qualities & Experience
1. Communicate using appropriate styles, methods and timings
2. Role model enthusiasm and energy about their work and encourages others to do the same.
3. Demonstrate resourcefulness when acquiring additional professional expertise.
4. Use tact and diplomacy to exchange information and handle sensitive issues.
5. Project a professional demeanour with colleagues, clients and their customers.
6. Ability to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance.
7. Ability to understand the key financial, labour and material variables within budgets in order to maximise the return for Integral.
8. Excellent interpersonal, written and verbal communication skills
9. Ability to build positive relationships with clients and stakeholders in order to speedily resolve day to day operational needs and identify opportunities for increasing the level of profitable business arising from these relationships.
10. Self-motivated and capable of working within a team environment.
11. Ability to maintain an objective and positive focus through periods of high and sustained work pressure.
Essential Qualifications and Experience
1. Industry relevant qualifications (Prince 2, Degree, or trade qualifications) or experience
2. IOSH or equivalent H&S training.
3. SMSTS
4. Competent working knowledge of M&E and/or Fabric disciplines
5. Sound level of administration and organisational skills
6. Relevant operational experience of leading and managing diverse teams.
7. Experience of performance management to KPIs and utilising operational MI systems
8. Computer literate Word, Excel, Outlook
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