Hampshire and Isle of Wight Healthcare NHS Foundation Trust
This is an exciting opportunity to join our Business Support Team within Child and Adolescent Mental Health Learning Disability (CAMHS-LD) team.
The CAMHS-LD team deliver evidence-based interventions to young people and their families with moderate to severe learning disabilities that also include mental health conditions. The team deliver interventions to young people as well as their family members and work alongside partner agencies including Social Care and Education. The team comprises of a Multi-Disciplinary team who also offer training and consultation to other CAMHS teams, schools and families.
Main duties of the job
The role of the Business Support Administrator within the CAMHS-LD will be to act as the first point of contact for our team, answering calls professionally and passing on messages efficiently and accurately to our clinicians. The role also includes the processing of referrals received into the team and the administrative needs of this process including updating our computer system, typing letters and sorting incoming/outgoing post.
This is a great opportunity to join our team in Hampshire and Isle of Wight Healthcare NHS Foundation Trust Children & Families Service line to be a part of the exciting new development and shaping of the CAMHS-LD service, supporting delivery of high quality children's emotional and mental health care. We are looking for individuals with the right attitude, skills and knowledge who share our passion to deliver the best quality care experience for children and their families.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
* GCSE English and Maths (A-C) or equivalent
* ECDL or equivalent IT skills & knowledge
* RSA 2 typing or equivalent
* Business and Admin L3 qualification or equivalent
Experience
* Experience of administrative work
* Experience of working with the public in a customer-focused environment
* Experience of working in a constantly changing environment without direct supervision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Adelaide Health Centre, Western Community Centre
Salary
£24,071 to £25,674 a year based on full time hours
Contract
Permanent
Working pattern
Full-time
Reference number
449-CFS-6685
Job locations
Adelaide Health Centre, Western Community Centre
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