Join to apply for the Assistant Manager role at The Body Shop
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. We need someone who’s not afraid to mix things up.
Your role in a nutshell
As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.
More About The Role
* Lead & work as part of a successful, engaged team to best meet the needs of our customers
* Help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
* Problem solve effectively & proactively using available resources
* Communicate effectively & act as a flexible & responsible role model to your team
* Ensure development of customer loyalty to further build The Body Shop brand
* Work with the Shop Manager to meet sales & performance targets
* Manage stock; monitor & manage change
* Use the data (KPI’s) we provide to make sound commercial & business decisions
* Identify & attract high potential candidates & develop current team members
* Interest in & passion for learning about the beauty market, our competitors & our products
What We Look For
* Experience in a customer facing role, people leadership & team development
* Ability to meet sales & performance targets with outstanding planning & organizing skills
* Ability to work collaboratively within a feedback culture
* Outstanding problem solving & communication skills
* Experience using data (KPI’s) to make sound business decisions preferred
* Comfortable with Microsoft Office Suite
* Work flexible hours, including holidays, nights, and weekends
* Flexibility to work across Sunday to Saturday is required
What We Offer
* Benefits start within your first month
* Comprehensive onboarding in your new position
* Training hours for you & your team as needed
* A 50% discount on regular product & 30% on Gifts
* Paid volunteer days - so you can spend time with the causes that matter to you
* Opportunities to grow within the Brand
* Encouragement & support to be exactly who you are
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other
* Industries: Retail
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