Job summary Deputy Head of Stores and Supply Chain Permanent Post / Position The successful candidate will be joining us at an exciting period of the delivery and development of the Materials Management and Theatre Stores related activity. Main duties of the job To provide a comprehensive range of administrative support to the Head of Stores and Supply Chain; with and overview of Materials Management/Stores and Theatres Stores, ensuring that capacity is maximised and waiting deliver times are met. The post holder will be key member of the specialty and divisional management team and will be required to complete a range of duties as directed by the Head of Stores and Supply Chain. The post holder will be line manager of the MatMan/Theatres Stores Managers/Supervisors. The role requires liaison with all stakeholders involved in the delivery of Materials Management and Stores related activity including working with internal and external providers. Regular attendance and participation at meetings will be required. About us SWFT Clinical Services Ltd (SWFTCS) is a wholly owned subsidiary of Warwickshire University NHS Foundation Trust and provides facilities maintenance and outpatients pharmacy facilities in Warwickshire. If the successful applicant is placed on a SWFTCS contract they will be considered for the annual discretionary bonus which is awarded on the Company and individuals performance. There is automatic enrolment to the Company pension scheme, with the Company contributing 5%. There is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times, or they need extra support with the wellbeing. Date posted 11 February 2025 Pay scheme Other Salary £40,000 a year per annum Contract Permanent Working pattern Full-time Reference number 203-SWFTCS123 Job locations Warwick Hospital Lakin Road Warwick CV34 5BW Job description Job responsibilities Co-ordinator Duties: Arrange short notice cover within the management team sickness and communicate changes to relevant personnel. Reallocating specific duties as required maintaining service cover. Authorise and record annual leave, study leave and professional leave, informing the Head of Stores and Supply Chain and Associate Director of Estates and Facilities. Authorised signatory for Health Roster. Ensure sickness absence is recorded, reported and managed appropriately. Provide a full range of administrative provision to the Head of Stores and Supply Chain. Assist in the management of complaints, reported incidents, Trust wide audits and monitoring for governance and responses to freedom of information requests as appropriate. Working with the Head of Stores and Supply Chain, oversee the effective management of of the Materials Management/Stores team and Theatres Store team. Attend daily/weekly corporate meetings and other meetings as instructed on behalf of the Head of Stores and Supply Chain. Organise meetings as required, producing agendas, notifying attendees, taking notes and distributing information. Support action plans and ensure appropriate follow up. Working closely with the Procurement Department and Theatres department. Human Resources : Co-ordinate departmental recruitment processes liaising with recruitment as necessary. In conjunction with recruitment ensure all new starters receive an appropriate company induction and co-ordinate departmental orientation. Record and monitor mandatory and development training and study record for administration staff. Ensure all Human Resources policies and procedures are adhered to and to take informal and formal action where necessary Undertake staff appraisals and support professional and personal development, in particular seeking opportunities for leadership development General Duties and Responsibilities : Ensure that the rotas accurately reflect the structure of the Teams and making sure annual leave is covered. Manage the authorisation and allocation of access rights for starters, leavers and staff changes. Assist the Head of Stores and Supply Chain in the management for the Administration and Clerical pay and non-pay budget. To support the Head of Stores and Supply Chain to resolve urgent issues regarding covers across sites. Any other reasonable duties required by the Head of Stores and Supply Chain. Report to the Head of Stores and Supply Chain on key performance indicators. Strategy & Business Planning : Lead the co-ordination the departments regarding planning, liaising with stakeholders as required. Attending departmental team meetings. Manage own workload independently, addressing issues, concerns and problems as appropriate. Understand National and departmental speciality specific policies, procedures and requirements, and to make appropriate judgements and allocations accordingly. Take part in divisional planning events as instructed by the Head of Stores and Supply Chain, working to help deliver trust and divisional targets such as CIP targets and specialty level of objectives. Skills and Training: Support in the development of SOPs, operational policies and business cases to promote standardisation of practice, service development and changes in service delivery. Demonstrate self-awareness and acknowledgement of own limitations. Lead the administration teams and promote and facilitate personal and career development opportunities for staff. Design and prepare reports and monitoring tools as required using electronic programmes as appropriate. Policies and Procedures : On-going review and updating of the policies and procedures. Implements changes to policies and procedures which impact across a range of administrative and clerical services. Communications : Internal: Liaison with Clinicians, General Managers, Assistant General Managers, Recruitment team, Workforce Information Officer/ESR Manager, Human Resources Managers, Postgraduate Medical Education staff, Switchboard, Support Services, Estates staff, Payroll Services, Occupational Health, Medical Secretaries, Booking staff, Project teams, IT Department, Information Department, Supplies Department and Finance as required. External: Suppliers, George Eliot Hospital, Wye Valley Hospital, and others within the Group. Ability to present and explain complex and conflicting information in a clear and concise manner which is appropriate for the audience and easily understood. The ability to diffuse and mediate with clinical and non-clinical staff as required. Escalate to the General Manger or Head of Stores and Supply Chain when appropriate. Job description Job responsibilities Co-ordinator Duties: Arrange short notice cover within the management team sickness and communicate changes to relevant personnel. Reallocating specific duties as required maintaining service cover. Authorise and record annual leave, study leave and professional leave, informing the Head of Stores and Supply Chain and Associate Director of Estates and Facilities. Authorised signatory for Health Roster. Ensure sickness absence is recorded, reported and managed appropriately. Provide a full range of administrative provision to the Head of Stores and Supply Chain. Assist in the management of complaints, reported incidents, Trust wide audits and monitoring for governance and responses to freedom of information requests as appropriate. Working with the Head of Stores and Supply Chain, oversee the effective management of of the Materials Management/Stores team and Theatres Store team. Attend daily/weekly corporate meetings and other meetings as instructed on behalf of the Head of Stores and Supply Chain. Organise meetings as required, producing agendas, notifying attendees, taking notes and distributing information. Support action plans and ensure appropriate follow up. Working closely with the Procurement Department and Theatres department. Human Resources : Co-ordinate departmental recruitment processes liaising with recruitment as necessary. In conjunction with recruitment ensure all new starters receive an appropriate company induction and co-ordinate departmental orientation. Record and monitor mandatory and development training and study record for administration staff. Ensure all Human Resources policies and procedures are adhered to and to take informal and formal action where necessary Undertake staff appraisals and support professional and personal development, in particular seeking opportunities for leadership development General Duties and Responsibilities : Ensure that the rotas accurately reflect the structure of the Teams and making sure annual leave is covered. Manage the authorisation and allocation of access rights for starters, leavers and staff changes. Assist the Head of Stores and Supply Chain in the management for the Administration and Clerical pay and non-pay budget. To support the Head of Stores and Supply Chain to resolve urgent issues regarding covers across sites. Any other reasonable duties required by the Head of Stores and Supply Chain. Report to the Head of Stores and Supply Chain on key performance indicators. Strategy & Business Planning : Lead the co-ordination the departments regarding planning, liaising with stakeholders as required. Attending departmental team meetings. Manage own workload independently, addressing issues, concerns and problems as appropriate. Understand National and departmental speciality specific policies, procedures and requirements, and to make appropriate judgements and allocations accordingly. Take part in divisional planning events as instructed by the Head of Stores and Supply Chain, working to help deliver trust and divisional targets such as CIP targets and specialty level of objectives. Skills and Training: Support in the development of SOPs, operational policies and business cases to promote standardisation of practice, service development and changes in service delivery. Demonstrate self-awareness and acknowledgement of own limitations. Lead the administration teams and promote and facilitate personal and career development opportunities for staff. Design and prepare reports and monitoring tools as required using electronic programmes as appropriate. Policies and Procedures : On-going review and updating of the policies and procedures. Implements changes to policies and procedures which impact across a range of administrative and clerical services. Communications : Internal: Liaison with Clinicians, General Managers, Assistant General Managers, Recruitment team, Workforce Information Officer/ESR Manager, Human Resources Managers, Postgraduate Medical Education staff, Switchboard, Support Services, Estates staff, Payroll Services, Occupational Health, Medical Secretaries, Booking staff, Project teams, IT Department, Information Department, Supplies Department and Finance as required. External: Suppliers, George Eliot Hospital, Wye Valley Hospital, and others within the Group. Ability to present and explain complex and conflicting information in a clear and concise manner which is appropriate for the audience and easily understood. The ability to diffuse and mediate with clinical and non-clinical staff as required. Escalate to the General Manger or Head of Stores and Supply Chain when appropriate. Person Specification Qualifications Essential Minimum of a Diploma qualification or equivalent Evidence of continuing personal and professional development Desirable Knowledge or experience equivalent to Degree Level including Management/leadership qualification Experience Essential Staff management and leading a team Knowledge of Inpatient and Outpatient booking services and how these support specialities. Desirable Budget management - including monitoring expenditure and identifying savings Experience of developing business cases Operational management experience across a range of specialities Skills Essential Understanding of National NHS priorities and policy. Good interpersonal, oral and written skills including chairing meetings and report writing. Numerate with excellent analytical skills/ability Excellent problem-solving skills Advanced IT skills with Microsoft office Demonstrate confidence to liaise with all levels of staff across the Trust Desirable Ability to negotiate with and influence staff at all levels Personal Qualities Essential Well organised and able to meet deadlines Ability to work under pressure in a challenging environment Able to apply a flexible approach to changing demands Self-motivated with a positive attitude to work Attention to detail and able to maintain high standards Able to manage sensitive and distressing information and manage conflict Other Essential Able to work hours to suit the need of the job, there will be evening and early meeting. Ability to work across the Trust on different sites. Driver / Car owner Person Specification Qualifications Essential Minimum of a Diploma qualification or equivalent Evidence of continuing personal and professional development Desirable Knowledge or experience equivalent to Degree Level including Management/leadership qualification Experience Essential Staff management and leading a team Knowledge of Inpatient and Outpatient booking services and how these support specialities. Desirable Budget management - including monitoring expenditure and identifying savings Experience of developing business cases Operational management experience across a range of specialities Skills Essential Understanding of National NHS priorities and policy. Good interpersonal, oral and written skills including chairing meetings and report writing. Numerate with excellent analytical skills/ability Excellent problem-solving skills Advanced IT skills with Microsoft office Demonstrate confidence to liaise with all levels of staff across the Trust Desirable Ability to negotiate with and influence staff at all levels Personal Qualities Essential Well organised and able to meet deadlines Ability to work under pressure in a challenging environment Able to apply a flexible approach to changing demands Self-motivated with a positive attitude to work Attention to detail and able to maintain high standards Able to manage sensitive and distressing information and manage conflict Other Essential Able to work hours to suit the need of the job, there will be evening and early meeting. Ability to work across the Trust on different sites. Driver / Car owner Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name SWFT Clinical Services Ltd Address Warwick Hospital Lakin Road Warwick CV34 5BW Employer's website https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)