Experienced Practice Administrator - GP Surgery
Due to the forthcoming retirement of one of our team, Shawbury Medical Practice is looking for an Experienced Practice Administrator to join our team. We are looking for a dynamic, motivated, and proactive individual to join our friendly, busy practice.
We are a very supportive team who work together to ensure that our patients receive the best possible care and support in a small semi-rural surgery on the outskirts of Shrewsbury. We are a full dispensing practice with around 4400 patients. We have seen a significant increase in the number of patient contacts that we are receiving and we are therefore looking to expand and enhance our very busy team, currently handling Patient Contact and Administrative tasks across the practice.
No two days are the same and we are looking for a friendly and efficient team player, with good communication skills, patience, and enthusiasm, who is looking to progress their career in the non-clinical aspects of General Practice.
Our team is highly motivated, friendly, very experienced, and efficient and presently comprises GP Partners, salaried GPs, Practice Nurses, Administrative, and Dispensary teams. The practice is CQC rated Good, with high QOF achievement and very positive patient feedback. We work with EMIS Clinical System, DocMan10, Accurx, and Digital Dictation.
Main Duties of the Job
The general purpose of the Practice Administrator post includes, but is not limited to:
1. Being a part of the practice team providing patient-centred services for our patients, their families, and our community.
2. Being a key part of the practice's Administrative Team leading on and developing the administrative tasks and responsibilities undertaken within the team.
3. Working with the Practice Manager and Administrative team to develop this post within the team with a view to further enhancing our patient experience, the practice offer/provision, and updating, streamlining, and developing current processes and practices.
About Us
Informal visits and questions are welcomed. Interested applicants are recommended to contact the practice, in the strictest confidence, to discuss details further. The Practice can be contacted via the Practice Manager, Kirsty Arkinstall, at kirsty.arkinstall@nhs.net on 01939 251 581.
Job Responsibilities
Post Overview:
1. Being a part of the practice team providing patient-centred services for our patients, their families, and our community.
2. Being a key part of the practice's Administrative Team leading on and developing the administrative tasks and responsibilities undertaken within the team.
3. Working with the Practice Manager and Administrative team to develop this post within the team with a view to further enhancing our patient experience, the practice offer/provision, and updating, streamlining, and developing current processes and practices.
Practical Details for the Post:
Full Time within the period 8.00 to 6.00 Monday to Friday - to be agreed with the successful candidate. 25 days FTE Annual Leave per year + 8 days Statutory Leave Days (pro rata). Starting Hourly Rate will be commensurate with experience. Contribute to the Administration team's holiday and sickness cover rota which will require flexibility in hours/rota pattern across the week. Eligible for NHS Pension Scheme.
Person Specification
Qualifications
* The successful candidate will have:
* The stamina, confidence, and good sense of humour to succeed in working in a very supportive but very busy GP Surgery environment.
* Experience with prescriptions administrative processes.
* Knowledge of medical records summarising processes.
* Familiarity with medical/other coding systems and processes.
* Experience with EMIS web clinical system.
* Knowledge of other GP administrative processes/duties e.g. Child Immunisations, new registrations, admin of external clinics held within the practice.
* The willingness and drive to develop this post in partnership with the practice team including gaining experience and knowledge suitable to the post.
* Problem-solving, proactive approach to the role.
* Flexible, team-working approach.
* The ability to work well under pressure as part of a rewarding but highly demanding role.
* Good organisational skills.
* A kind and patient approach with patients, colleagues, and visitors.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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