Job summary 18 Hours per week to be worked over 2 days To provide a high-quality efficient administration and clerical service to the renal ward, staff, visitors and patients. Acting as first point of contact to service users, health care professionals and visitors either on the telephone or face-to-face. To facilitate excellent communication and the ability to relay confidential and sensitive information with other wards and departments involved in patient care. To input data in a timely manner regarding all admissions, transfers and discharges onto E'CAMIS. Support of non-clinical workload e.g. audit and patient feedback and to be adaptable to work as is required by South Tees Hospitals NHS Foundation Trust. Main duties of the job To input data in a timely manner regarding all admissions, transfers and discharges onto E'CAMIS. Act as first point of contact to service users, health care professionals and visitors either on the telephone or face-to-face. Excellent communication skills and the ability to relay confidential and sensitive information with other wards and departments involved in patient care. Please note this post may close at sufficient applicants. About us South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions: Your Leadership Impact Service Improvement for Beginners After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team. Date posted 23 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum (pro rata) Contract Permanent Working pattern Part-time Reference number 328-JCSM-6850385 Job locations The James Cook University Hospital Marton Road Middlesbrough TS4 3BW Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role. Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role. Person Specification Knowledge Essential Well developed interpersonal skills Ability to communicate effectively and efficiently Well developed computer skills Desirable Working towards advanced computer skills Experience Essential Previous experience of working in a clerical environment Qualifications Essential GCSE's A-C or equivalent qualification / experience NVQ 2 in Business Administration or equivalent experience. Person Specification Knowledge Essential Well developed interpersonal skills Ability to communicate effectively and efficiently Well developed computer skills Desirable Working towards advanced computer skills Experience Essential Previous experience of working in a clerical environment Qualifications Essential GCSE's A-C or equivalent qualification / experience NVQ 2 in Business Administration or equivalent experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Tees Hospitals NHS Foundation Trust Address The James Cook University Hospital Marton Road Middlesbrough TS4 3BW Employer's website https://www.southtees.nhs.uk/ (Opens in a new tab)